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Installation of new nagios error
Posted: Thu Nov 17, 2016 6:10 pm
by netaura
Hi,
I'm trying to install nagios to monitor nodes in our new data center, and this is the error I get
Running './D-chkconfigalldaemons'...
Failed to execute operation: No such file or directory
RESULT=1
===================
INSTALLATION ERROR!
===================
Installation step failed - exiting.
Check for error messages in the install log (install.log).
If you require assistance in resolving the issue, please include install.log
in your communications with Nagios XI technical support.
The script that failed was: './D-chkconfigalldaemons'
Can someone please tell me what is wrong? When I try to run the failed script, it tells me;
Failed to execute operation: No such file or directory.
Thanks!
Re: Installation of new nagios error
Posted: Fri Nov 18, 2016 11:18 am
by dwhitfield
What version of XI are you installing? Is it an offline install? What is the OS on which you are installing? You can find that out with cat /etc/*-release. Thanks!
Re: Installation of new nagios error
Posted: Fri Nov 18, 2016 11:38 am
by netaura
I am doing the manual documentation install, so I believe I should be installing the latest version of nagios.
cat /etc/*-release
NAME="Red Hat Enterprise Linux Server"
VERSION="7.3 (Maipo)"
ID="rhel"
ID_LIKE="fedora"
VERSION_ID="7.3"
PRETTY_NAME="Red Hat Enterprise Linux"
ANSI_COLOR="0;31"
CPE_NAME="cpe:/o:redhat:enterprise_linux:7.3:GA:server"
HOME_URL="
https://www.redhat.com/"
BUG_REPORT_URL="
https://bugzilla.redhat.com/"
REDHAT_BUGZILLA_PRODUCT="Red Hat Enterprise Linux 7"
REDHAT_BUGZILLA_PRODUCT_VERSION=7.3
REDHAT_SUPPORT_PRODUCT="Red Hat Enterprise Linux"
REDHAT_SUPPORT_PRODUCT_VERSION="7.3"
Red Hat Enterprise Linux Server release 7.3 (Maipo)
Red Hat Enterprise Linux Server release 7.3 (Maipo)
We are using redhat 7.3.
Re: Installation of new nagios error
Posted: Fri Nov 18, 2016 12:21 pm
by dwhitfield
There is an issue with 7.3, which leaves us with a few options.
1. 5.3.3 will be out shortly with the fix,
*potentially* as early as Monday.
2. Install 5.3.1 (this is not tested, and has bugs that have been fixed, so I wouldn't really advise going this direction, but if you just want something up and running, it's an option). You can download from
https://assets.nagios.com/downloads/nag ... 3.1.tar.gz
3. You can send me your install.log, and I can take a look. Be aware though that our days end at 2pm US Central on Fridays, so you have ~2.5 hours to get me the install.log if you want me to take a look today. Of course, community members might post throughout the weekend.
Re: Installation of new nagios error
Posted: Fri Nov 18, 2016 1:49 pm
by netaura
I did a downgrade of our redhat release to 7.2 and also a downgrade to kernel kernel-3.10.0-327.36.3.el7.x86_64, and it was still same issue.
I have Included the install.log for better understanding.
Thanks!
Re: Installation of new nagios error
Posted: Fri Nov 18, 2016 2:07 pm
by dwhitfield
Can you post of the output of ls -la /tmp/nagiosxi? I don't see the error in first post in install.log.
Also, can you post the output of echo $0
Re: Installation of new nagios error
Posted: Fri Nov 18, 2016 2:14 pm
by netaura
Code: Select all
drwxr-xr-x 9 root root 4096 Nov 18 18:39 .
drwxrwxrwt. 31 root root 40960 Nov 18 19:10 ..
-rwxr-xr-x 1 root root 7377 Oct 19 17:26 0-repos
-rwxr-xr-x 1 root root 515 Oct 19 17:26 10-phplimits
-rwxr-xr-x 1 root root 492 Oct 19 17:26 11-sourceguardian
-rwxr-xr-x 1 root root 532 Oct 19 17:26 12-mrtg
-rwxr-xr-x 1 root root 225 Oct 19 17:26 13-cacti
-rwxr-xr-x 1 root root 591 Oct 19 17:26 14-timezone
-rwxr-xr-x 1 root root 7293 Oct 19 17:26 1-prereqs
-rwxr-xr-x 1 root root 1540 Oct 19 17:26 2-usersgroups
-rwxr-xr-x 1 root root 763 Oct 19 17:26 3-dbservers
-rwxr-xr-x 1 root root 396 Oct 19 17:26 4-services
-rwxr-xr-x 1 root root 377 Oct 19 17:26 5-sudoers
-rwxr-xr-x 1 root root 1472 Oct 19 17:26 6-firewall
-rwxr-xr-x 1 root root 210 Oct 19 17:26 7-sendmail
-rwxr-xr-x 1 root root 438 Oct 19 17:26 8-selinux
-rwxr-xr-x 1 root root 547 Oct 19 17:26 9-dbbackups
-rwxr-xr-x 1 root root 506 Oct 19 17:26 A-subcomponents
-rwxr-xr-x 1 root root 5101 Oct 19 17:26 B-installxi
-rwxr-xr-x 1 root root 582 Oct 19 17:26 C-cronjobs
-rw-r--r-- 1 root root 124091 Oct 19 17:26 CHANGELOG.txt
-rw-r--r-- 1 root root 407 Oct 19 17:26 components.txt
-rw-r--r-- 1 root root 70 Oct 19 17:26 cpan
-rw-r--r-- 1 root root 44 Oct 19 17:26 dashlets.txt
-rwxr-xr-x 1 root root 1097 Oct 19 17:26 D-chkconfigalldaemons
-rwxr-xr-x 1 root root 228 Oct 19 17:26 debianmods
-rwxr-xr-x 1 root root 4377 Oct 19 17:26 E-importnagiosql
-rw-r--r-- 1 root root 2 Nov 18 18:39 .fail-22721
-rwxr-xr-x 1 root root 225 Oct 19 17:26 fix-nagiosadmin
-rwxr-xr-x 1 root root 305 Oct 19 17:26 F-startdaemons
-rwxr-xr-x 1 root root 4663 Oct 19 17:26 fullinstall
-rwxr-xr-x 1 root root 2019 Oct 19 17:26 functions.sh
-rwxr-xr-x 1 root root 1832 Oct 19 17:26 get-os-info
-rwxr-xr-x 1 root root 146 Oct 19 17:26 get-version
-rwxr-xr-x 1 root root 933 Oct 19 17:26 init-auditlog
-rwxr-xr-x 1 root root 3496 Oct 19 17:26 init-mysql
-rwxr-xr-x 1 root root 3490 Oct 19 17:26 init.sh
-rwxr-xr-x 1 root root 1087 Oct 19 17:26 init-xidb
-rwxr-xr-x 1 root root 297 Oct 19 17:26 install-2012-prereqs
-rw-r--r-- 1 root root 0 Nov 18 18:39 installed.crontabs
-rw-r--r-- 1 root root 0 Nov 18 18:35 installed.dbbackups
-rw-r--r-- 1 root root 0 Nov 18 18:35 installed.dbservers
-rw-r--r-- 1 root root 0 Nov 18 18:35 installed.firewall
-rw-r--r-- 1 root root 0 Nov 18 18:35 installed.mrtg
-rw-r--r-- 1 root root 0 Nov 18 18:35 installed.mysql
-rw-r--r-- 1 root root 0 Nov 18 18:39 installed.nagiosxi
-rw-r--r-- 1 root root 0 Nov 18 18:35 installed.phplimits
-rw-r--r-- 1 root root 0 Nov 18 18:34 installed.prereqs
-rw-r--r-- 1 root root 0 Nov 18 18:34 installed.repos
-rw-r--r-- 1 root root 0 Nov 18 18:35 installed.selinux
-rw-r--r-- 1 root root 0 Nov 18 18:35 installed.services
-rw-r--r-- 1 root root 0 Nov 18 18:35 installed.sourceguardian
-rw-r--r-- 1 root root 0 Nov 18 18:38 installed.subcomponents
-rw-r--r-- 1 root root 0 Nov 18 18:35 installed.sudoers
-rw-r--r-- 1 root root 0 Nov 18 18:35 installed.timezone
-rw-r--r-- 1 root root 0 Nov 18 18:34 installed.usersgroups
-rw-r--r-- 1 root root 0 Nov 18 18:38 installed.xidb
-rwxr-xr-x 1 root root 2994 Oct 19 17:26 install-html
-rw-r--r-- 1 root root 762465 Nov 18 18:39 install.log
-rwxr-xr-x 1 root root 266 Oct 19 17:26 install-nagiosxi-init
-rwxr-xr-x 1 root root 414 Oct 19 17:26 install-pnptemplates
-rwxr-xr-x 1 root root 954 Oct 19 17:26 install-sourceguardian-extension.sh
-rwxr-xr-x 1 root root 869 Oct 19 17:26 install-sudoers
-rwxr-xr-x 1 root root 646 Oct 19 17:26 install-templates
drwxr-xr-x 2 root root 4096 Oct 19 17:26 licenses
drwxr-xr-x 4 root root 4096 Nov 18 18:35 nagiosxi
-rw-r--r-- 1 root root 2968 Oct 19 17:26 nagiosxi-deps-5.3.1-1.noarch.rpm
-rw-r--r-- 1 root root 2964 Oct 19 17:26 nagiosxi-deps-el7-5.3.1-1.noarch.rpm
-rw-r--r-- 1 root root 2848 Oct 19 17:26 nagiosxi-deps-suse11-5.3.1-1.noarch.rpm
drwxr-xr-x 2 root root 4096 Oct 19 17:26 packages
-rwxr-xr-x 1 root root 6196 Oct 19 17:26 rpminstall
-rwxr-xr-x 1 root root 5138 Oct 19 17:26 rpmupgrade
drwxr-xr-x 2 root root 133 Oct 19 17:26 sourceguardian
drwxr-xr-x 19 root root 4096 Oct 19 17:26 subcomponents
-rwxr-xr-x 1 root root 1585 Oct 19 17:26 susemods
drwxr-xr-x 2 root root 76 Oct 19 17:26 tools
-rwxr-xr-x 1 root root 11 Oct 19 17:26 ubuntumods
-rwxr-xr-x 1 root root 674 Oct 19 17:26 uninstall-crontab-nagios
-rwxr-xr-x 1 root root 701 Oct 19 17:26 uninstall-crontab-root
-rwxr-xr-x 1 root root 28970 Oct 19 17:26 upgrade
-rw-r--r-- 1 root root 8980 Oct 19 17:26 verify-prereqs.php
drwxr-xr-x 3 root root 69 Oct 19 17:26 vmsetup
-rw-r--r-- 1 root root 711 Oct 19 17:26 wizards.txt
-rw-r--r-- 1 root root 6598 Nov 18 18:38 xi-sys.cfg
-rwxr-xr-x 1 root root 610 Oct 19 17:26 xivar
-rwxr-xr-x 1 root root 320 Oct 19 17:26 Z-webroot
That's the output of ls-la /tmp/nagiosxi.
Re: Installation of new nagios error
Posted: Fri Nov 18, 2016 2:50 pm
by dwhitfield
Can you change the -e in ./D-chkconfigalldaemons to -x and then rerun that script as ./D-chkconfigalldaemons > output.txt 2>&1. Can you post the output of output.txt? Thanks!
Re: Installation of new nagios error
Posted: Fri Nov 18, 2016 3:55 pm
by netaura
Attached is the output.
Thanks!
Re: Installation of new nagios error
Posted: Mon Nov 21, 2016 11:07 am
by netaura
I have successfully installed nagios. The change of -e to -x in the ./D-chkconfigalldaemons seems to have fixed the error.
Thanks!