Nagios Support Forum

Posted: **Mon Nov 14, 2011 12:06 pm**

Hello everybody,

I've an issue with the plugin check_arcserve_jobstatus.vbs via nrpe. I use this plugin to monitore the ArcServer Backup Manager.

When I launch on the nagios Server

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./check_nrpe -n -H IPSERVEUR -p 5777 -c check_arcserve

I get:

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2011-11-10 11:32:24; 5560; 7;Running command: cscript //T:30 //NoLogo C:\NRPE_NT\bin\check_ArcServe_jobstatus.vbs
2011-11-10 11:32:54; 5560; 7;Command completed with return code 5
2011-11-10 11:32:54; 5560; 4;Bad return code for [The check didn't respond within the timeout period!]: 5

in the nrpe logfile (on the backup server) and nagios returns:

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CHECK_NRPE: Socket timeout after 10 seconds.

I tried a lof of things: -t 30 parameter, modify the vbs script

This is what I defined in the nrpe.cfg

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cscript //T:30 //NoLogo C:\NRPE_NT\bin\check_ArcServe_jobstatus.vbs

Directly on the Backup Server, when I start: cscript //T:30 //NoLogo C:\NRPE_NT\bin\check_ArcServe_jobstatus.vbs in a Dos Box, there is no problem, I get the result.

I can't understand the "Bad return code :5"

Can somebody help me ?

Many thanks in advance.

Posted: **Mon Nov 14, 2011 5:15 pm**

What happens if you run the script manually? How long does it take to execute? What happens if you run it as the same user that Nagios executes the script as?

Posted: **Tue Nov 15, 2011 4:35 am**

Hi,

Thanks for your reply.

When I run the script manually, i get the result in 2 seconds.
What happens if you run it as the same user that Nagios executes the script as? --> how can I do this ?

Posted: **Wed Nov 16, 2011 6:00 pm**

to do a run as you can either: "Right click the script -> run as..." or from the command prompt "runas <parameters> <script>"

Nagios Support Forum

check_arcserve results in Bad return code

check_arcserve results in Bad return code

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Re: check_arcserve results in Bad return code

Re: check_arcserve results in Bad return code