Nagios Support Forum

I am trying to configure Host Notification Escalation but its not giving expecting results. Please look into the "/usr/local/nagios/etc/hostescalations.cfg"

define hostescalation {
# config_name escalationlow_lv1
host_name S1_N1V2_SRM_E_Ten_P
hostgroup_name Super Dome Server-I
contact_groups escalation1
first_notification 1
last_notification 3
notification_interval 1
escalation_period 24x7
escalation_options u,r,d,
}

define hostescalation {
# config_name escalationlow1_lv2
host_name S1_N1V2_SRM_E_Ten_P
hostgroup_name Super Dome Server-I
contact_groups escalation1,escalation2
first_notification 4
last_notification 15
notification_interval 1
escalation_period 24x7
escalation_options u,r,d,
}



If I am providing simple notifications using a specific contact group, I am receiving alerts.

If I am not providing a contact group in notification option, I am not receiving alerts

As per the documents provided by Nagios, "Once a notification is escalated, the contact/groups and notification options for the object will be overridden by the escalation's settings. " This is not working in my case.

Kindly help me solve this.

Could you please PM me your profile? Admin > System Config > System Profile (click "Show Profile" in XI 5 onwards)

Once you have PMed the profile, please update this thread so that it will show up on our dashboard. Thanks!

UPDATE: Profile received and shared with techs.

I have PMed the required profile. Please have a look.

Regards,
Vinish

Hi dwhitfield,

I have PMed you the profile, but its showing in outbox instead of sent.

I notice you are using the trial version of the software. Have you used your one-hour quickstart? Information on the quickstarts is available at https://www.nagios.com/services/quickstart/

That said, I'm a little confused by

If I am not providing a contact group in notification option, I am not receiving alerts

It looks to me you have contact groups set for both. Could you clarify what is happening, perhaps with some screenshots?

Thanks!

The Notification Escalation configuration was perfectly fine. It's working now.

I was little confused in the "Duration" attached in screenshot for more clarity.

Awesome. Are we good to mark this thread as resolved then?

Yes, Please go ahead and mark resolved.

Thanks,
Vinish

Great, thanks for using the Nagios forums. Please open a new thread if you have further issues.