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How to give users rights to ACK alerts

Posted: Wed Nov 23, 2016 10:21 am
by dlukinski
Hello XI Support

How to give users rights to ACK alerts?
- not there when using "can control all objects"

Re: How to give users rights to ACK alerts

Posted: Wed Nov 23, 2016 1:15 pm
by avandemore
Please send a screenshot of the user permissions eg:
user_perms.png

Re: How to give users rights to ACK alerts

Posted: Wed Nov 23, 2016 1:25 pm
by dwhitfield
Can control all hosts and services is what needs to be checked.

HOWEVER. If I also check the Read-only box is also checked, then the ack option will not be available, and cgi.cfg will have that user in authorized_for_all_host_commands and authorized_for_all_service_commands as well as authorized_for_read_only. Basically, Read-only overwrites the other settings.

Please let us know if you need additional information.

Since we are closed tomorrow and Friday (and close early today) due to US Thanksgiving, I will also point you to https://support.nagios.com/forum/viewto ... 16&t=35362, which has additional information that may be of use.

Re: How to give users rights to ACK alerts

Posted: Mon Mar 20, 2017 3:41 pm
by dlukinski
dwhitfield wrote:Can control all hosts and services is what needs to be checked.

HOWEVER. If I also check the Read-only box is also checked, then the ack option will not be available, and cgi.cfg will have that user in authorized_for_all_host_commands and authorized_for_all_service_commands as well as authorized_for_read_only. Basically, Read-only overwrites the other settings.

Please let us know if you need additional information.

Since we are closed tomorrow and Friday (and close early today) due to US Thanksgiving, I will also point you to https://support.nagios.com/forum/viewto ... 16&t=35362, which has additional information that may be of use.
Thank you
Please close this thread