Nagios Support Forum

Hello,

I've followed the directions from the links below and SMS alerts are still not being delivered to the on-call phone where we like to receive alerts to. I believe it might still be a configuration issue because if I go to the nagios server and from a command line do

mailx -s "Testing" [email protected]

I receive a text message but if I use the 'Send Test Notification' from the Nagios Web Interface, then nothing is delivered to the phone.

https://assets.nagios.com/downloads/nag ... ios-XI.pdf
https://assets.nagios.com/downloads/nag ... ios-XI.pdf

Which version of Nagios XI are you using?

Under Admin -> Manage Email Settings, are you using "Sendmail" for the mail method?

Can you share the outputs of the following commands:

Hello,

Sorry for such a long time to reply. Here is the requested info and I added a screenshot of the mail settings for the Nagios Server.

Installed Version: 5.2.9

[nagios server]:(1028/0)-$ which mailx
/bin/mailx

[nagios server]:(1027/0)-$ which mail
/bin/mail

--Berto

Please post your /var/log/maillog for us to review - when you receive the working ones from mailx, what is the from address? I've seen most providers reject non resolvable FQDN's.

This can be closed. After months of trying to get help from my corporate Exchange team, I finally found the issue and that was ATT rejecting the messages. I've fixed that problem and now SMS is coming through and again thanks for the help.

--Berto

Aha! Always nice to finally have an answer

/closed