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Upgraded to Nagios XI 5.2.9
Posted: Wed Nov 30, 2016 1:30 pm
by ksafa
We recently upgraded our installation from 2012R2.9 to 5.2.9. We used the offline install package and it appears it installed the standard edition rather than Enterprise Edition. I believe our license is for Enterprise Edition. How do we correct this?
Thanks
Khaled
Re: Upgraded to Nagios XI 5.2.9
Posted: Wed Nov 30, 2016 1:46 pm
by dwhitfield
Please email
[email protected]. I can see different units of your business have different licensing. Some, but not all of those licenses are Enterprise licenses. They'll be able to sort it out much more quickly than I can.
Re: Upgraded to Nagios XI 5.2.9
Posted: Wed Nov 30, 2016 1:55 pm
by ksafa
Our mistake. We forgot to enter our enterprise key in license page.
Thank you.
You can close this thread.
Re: Upgraded to Nagios XI 5.2.9
Posted: Wed Nov 30, 2016 2:01 pm
by dwhitfield
No problem. Glad it's sorted!