Nagios Support Forum

Hi,
I think Nagiosxi default using mrtg to monitor Bandwidth of Devices . But my problem is when i add some devices using configurtion wizard , nagios create .rrd file on nagiosxi server , And In my case i am using four Probes servers to execute the commands .when the mod_gearman server send the request to Probe server to execute bandwidth service on Probe server it returns error .rrd file not not exist . Any Suggestion to over come this situation .

abhishek wrote:i am using four Probes servers to execute the commands

Could you clarify this a bit? Mostly, I'm curious if Probes is a brand, since you capitalized it. A quick search turned up nothing.

Also, can you PM me your Profile? You can download it by going to Admin > System Config > System Profile and click the Download Profile button towards the top. If for whatever reason you *cannot* download the profile, please put the output of View System Info in the thread (that will at least get us some info).

After you PM the profile, please update this thread. Updating this thread is the only way for it to show back up on our dashboard.

Nagios XI Installation Profile
System:
Nagios XI Version : 5.3.3
appserver1 2.6.32-642.4.2.el6.x86_64 x86_64
CentOS release 6.8 (Final)
Gnome is not installed
Apache Information
PHP Version: 5.3.3
Agent: Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:50.0) Gecko/20100101 Firefox/50.0
Server Name: 203.122.61.108
Server Address: 203.122.61.108
Server Port: 80
Date/Time
PHP Timezone: Asia/Kolkata
PHP Time: Thu, 15 Dec 2016 16:01:51 +0530
System Time: Thu, 15 Dec 2016 16:01:51 +0530
Nagios XI Data
License ends in: OUVORN

nagios (pid 143396) is running...
NPCD running (pid 95548).
ndo2db (pid 51250) is running...
CPU Load 15: 0.93
Total Hosts: 2764
Total Services: 14471
Function 'get_base_uri' returns: http://203.122.61.108/nagiosxi/
Function 'get_base_url' returns: http://203.122.61.108/nagiosxi/
Function 'get_backend_url(internal_call=false)' returns: http://203.122.61.108/nagiosxi/includes ... rofile.php
Function 'get_backend_url(internal_call=true)' returns: http://localhost/nagiosxi/backend/
Ping Test localhost
Running:

/bin/ping -c 3 localhost 2>&1

PING localhost (127.0.0.1) 56(84) bytes of data.
64 bytes from localhost (127.0.0.1): icmp_seq=1 ttl=64 time=0.022 ms
64 bytes from localhost (127.0.0.1): icmp_seq=2 ttl=64 time=0.025 ms
64 bytes from localhost (127.0.0.1): icmp_seq=3 ttl=64 time=0.029 ms

--- localhost ping statistics ---
3 packets transmitted, 3 received, 0% packet loss, time 1999ms
rtt min/avg/max/mdev = 0.022/0.025/0.029/0.005 ms
Test wget To localhost
WGET From URL: http://localhost/nagiosxi/includes/components/ccm/
Running:

/usr/bin/wget http://localhost/nagiosxi/includes/components/ccm/

--2016-12-15 16:01:53-- http://localhost/nagiosxi/includes/components/ccm/
Resolving localhost... ::1, 127.0.0.1
Connecting to localhost|::1|:80... connected.
HTTP request sent, awaiting response... 302 Found
Location: http://localhost/nagiosxi/login.php?red ... f&noauth=1 [following]
--2016-12-15 16:01:53-- http://localhost/nagiosxi/login.php?red ... f&noauth=1
Connecting to localhost|::1|:80... connected.
HTTP request sent, awaiting response... 200 OK
Length: unspecified [text/html]
Saving to: "/usr/local/nagiosxi/tmp/ccm_index.tmp"

0K .......... .......... ..... 5.76M=0.004s

2016-12-15 16:01:53 (5.76 MB/s) - "/usr/local/nagiosxi/tmp/ccm_index.tmp" saved [25712]

Network Settings

1: lo: mtu 65536 qdisc noqueue state UNKNOWN

link/loopback 00:00:00:00:00:00 brd 00:00:00:00:00:00

inet 127.0.0.1/8 scope host lo

inet6 ::1/128 scope host

valid_lft forever preferred_lft forever

2: em1: mtu 1500 qdisc mq state UP qlen 1000

link/ether 18:66:da:5c:c1:85 brd ff:ff:ff:ff:ff:ff

inet 203.122.61.108/29 brd 203.122.61.111 scope global em1

inet6 fe80:daff:fe5c:c185/64 scope link

valid_lft forever preferred_lft forever

3: em2: mtu 1500 qdisc noop state DOWN qlen 1000

link/ether 18:66:da:5c:c1:86 brd ff:ff:ff:ff:ff:ff

4: em3: mtu 1500 qdisc noop state DOWN qlen 1000

link/ether 18:66:da:5c:c1:87 brd ff:ff:ff:ff:ff:ff

5: em4: mtu 1500 qdisc mq state UP qlen 1000

link/ether 18:66:da:5c:c1:88 brd ff:ff:ff:ff:ff:ff

inet 192.168.1.3/24 brd 192.168.1.255 scope global em4

inet6 fe80:daff:fe5c:c188/64 scope link

valid_lft forever preferred_lft forever


203.122.61.104/29 dev em1 proto kernel scope link src 203.122.61.108

192.168.1.0/24 dev em4 proto kernel scope link src 192.168.1.3

169.254.0.0/16 dev em1 scope link metric 1002

169.254.0.0/16 dev em4 scope link metric 1005

default via 203.122.61.105 dev em1

Hi ,
I think Nagiosxi default uses MRTG to monitor bandwidth . So when we add some Device using configuration wizard , nagios will add configure in mrtg file locally. But when we use Probe server to execute bandwidth monitor services, Probes returns .rrd doex not exist .

abhishek wrote: I think Nagiosxi default uses MRTG to monitor bandwidth . So when we add some Device using configuration wizard , nagios will add configure in mrtg file locally.

Yes.

But when we use Probe server to execute bandwidth monitor services, Probes returns .rrd doex not exist .

I'm still a bit confused. Could you send me a link to the device type? Are you literally just talking about something like https://en.wikipedia.org/wiki/Test_probe ?

Also, you sent the information from "Show Profile." I'd like you to download the zip file. That will show us your services and hosts (among other things) and will help us figure out what is going on.

If you sent the Show Profile info because you couldn't download the profile, could you post any error you had in downing the zip? If the zip is too big to PM here, I can have you email me. Just let me know.

I didn't address the mod_gearman bit because I was hoping the profile would help me figure out what was going on there. One thing to note about mod_gearman...it's not our product, so we can only offer limited support for it. That said, we do offer documentation on it and will be happy to help you with it to the best of our ability. Have you read through https://assets.nagios.com/downloads/nag ... ios_XI.pdf ?

Hi ,
kindly find the profile zip folder .

Has this ever worked, or are you trying to get this to work for the first time? If it worked before, the following process should help you out:

1. Deleting the config entries for the Probes from the MRTG config file (/etc/mrtg/mrtg.cfg). There will be multiple config lines that reference the IP/address of the switch

2. Delete all temporary Nagios XI / MRTG scan files will the following command:

3. Delete the RRD file for the Probes from the following directory: This should clear any old references to the old switch and allow you to start "fresh"


If you are trying to get this to work for the first time (or if the above process doesn't work), could you give me the model # of the Probes? Thanks!

Also, for techs: profile is shared