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Downloaded availability PDF last column not displayed

Posted: Tue Dec 27, 2016 4:53 am
by raamardhani7
Hi Team,

We are pulling availability report in PDF format.When I select Date and service group and click on RUN I am getting the whole report with all columns(Host,Service,Ok,Warning,Unknown,Critical) but when we download the same report in the PDF the entire report is not coming last few columns(OK,Critical,Warning,Unknown) are missing as mentioned in the attachment or not displayed .But the same report when we download in JPG format I am getting all the columns .Could you please help in troubleshooting.

PFA for snapshot of the report what I got in the PDF format

Re: Downloaded availability PDF last column not displayed

Posted: Tue Dec 27, 2016 10:51 am
by rkennedy
Could you PM over the entire PDF attachment? This sounds like a bug, but I am wondering if it's cutting off to another page, or erasing it completely. Once we see the page we can file a BR for this.

Also, what version of XI are you running?

Re: Downloaded availability PDF last column not displayed

Posted: Wed Feb 01, 2017 9:13 pm
by raamardhani7
rkennedy wrote:Could you PM over the entire PDF attachment? This sounds like a bug, but I am wondering if it's cutting off to another page, or erasing it completely. Once we see the page we can file a BR for this.

Also, what version of XI are you running?
Hi Team,

I have sent a mail to support team to open a ticket for us. We will work through the mail, we can close this for now. thanks.

Re: Downloaded availability PDF last column not displayed

Posted: Thu Feb 02, 2017 10:12 am
by rkennedy
Sounds good - we'll continue there.