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New Contacts - Notification
Posted: Sun Nov 20, 2011 11:56 pm
by Amir
Hi there:
I am new to Nagios, when I use monitoring wizard , the notification will work for Nagios admin (Tick (Myself) in notification arear but it will not send email to any contact that I have created manually.
Can anyone please assist on this
Regards
Amir
Re: New Contacts - Notification
Posted: Mon Nov 21, 2011 11:51 am
by lmiltchev
Amir,
Please, read our documentation on troubleshooting Notifications first:
http://support.nagios.com/wiki/index.ph ... n_Problems
Let us know if you have any more questions.
Re: New Contacts - Notification
Posted: Mon Nov 21, 2011 6:09 pm
by Amir
Hi there:
Thanks for your reply; I checked all that in the link you sent me with no luck,
I am trying to send to a contact that I have created , this contact is not a user in Nagios ,
I am referring to point 2 in the article
I also checked that I don't have problem with relay , as I am able to send if I tick myself
Regards
Amir
Re: New Contacts - Notification
Posted: Tue Nov 22, 2011 4:21 pm
by lmiltchev
Amir,
Go to: Core Config Manager->Alerting->Contacts, find your contact and click on the "Modify" Action button. Post screanshots from the "Common Settings" tab (showing your Host/Service commands) and from the "Misc Settings" tab.
Re: New Contacts - Notification
Posted: Tue Nov 22, 2011 7:09 pm
by Amir
Hi:
Thanks for your reply
Attached is required screenshots,
Thanks
Regards
Amir
Re: New Contacts - Notification
Posted: Wed Nov 23, 2011 2:13 pm
by lmiltchev
Once your contact is not set as a user in Nagios XI, try setting:
Host command = notify-host-by-email
Service command = notify-service-by-email
Test to see if you are going to receive notifications now.
Re: New Contacts - Notification
Posted: Wed Nov 23, 2011 8:11 pm
by Amir
Hi lmiltchev:
I have done the changes as suggested, I will let you know the outcome.
Just a question , from your post , should the contact be a XI user? , will that makes it easier than using a contact
Thabnks for all your help.
Regards
Re: New Contacts - Notification
Posted: Thu Nov 24, 2011 12:26 am
by Amir
Hi:
No luck , stiil I don't get the notifications.
Regards
Re: New Contacts - Notification
Posted: Mon Nov 28, 2011 1:59 pm
by lmiltchev
Amir,
Go to: Core Config Manager->Alerting->Contacts->Modify. Find the "Host command*" and "Service command*" under the "Common Settings" tab, click on both "Modify" buttons (for host and service commands) and post the screenshots.
From your last screenshots, it is not clear if you actually selected host/service commands - all options are "greyed out" as far as I can see.
Re: New Contacts - Notification
Posted: Tue Nov 29, 2011 1:21 am
by Amir
Hi lmiltchev:
Attached are the new screenshots as required
Thank you for your help
Regards
Amir