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Manually editing alert query issue

Posted: Thu Jan 05, 2017 10:08 am
by Envera IT
I create an alert and then eventually need to edit it using the "Advanced (Manage Query)" section. I then save changes and confirm everything is working.
2017-01-05_9-56-00.png
When I click on the dashboard button in the alert menu
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the old query is being shown.
2017-01-05_9-58-06.png
I'd expect the dashboard button to take me to the active query that the alert is using, not the original one prior to the alert being edited. This happens whether I load a premade query or manually edit the text of the alert query. The alert functions as is should, so this is more cosmetic and confusing than anything else.

Re: Manually editing alert query issue

Posted: Thu Jan 05, 2017 4:03 pm
by jomann
This is already a bug that has been reported - unfortunately it's incredibly hard to move a query that has been edited back into the dashboard once it has been manually changed. It's a better idea to edit the query in the dashboard, save over the query or save a new one and then update the alert to use the query you edited or made. That way you can ensure it will work. In future versions, if you manually edit a query, it will take you to the API output instead of the dashboard.

Re: Manually editing alert query issue

Posted: Mon Jan 09, 2017 9:58 am
by Envera IT
Ok, thanks for letting me know. I'll try out the suggested method and wait for future updates to use the API.

Re: Manually editing alert query issue

Posted: Mon Jan 09, 2017 10:07 am
by dwhitfield
Did you want to leave this open, or do you want us to lock it up?

Re: Manually editing alert query issue

Posted: Mon Jan 09, 2017 11:14 pm
by Envera IT
dwhitfield wrote:Did you want to leave this open, or do you want us to lock it up?
lock it up