Nagios Support Forum

I'm currently using Nagios XI 5.2.3 with the Core Config Manager (CCM) 2.5.2.

The use case is that I have mass updates to do to the configuration I currently have (almost 1000 of the services need updating) and, instead of doing this through the config manager (which would take a very long time) I have instead updated the config files using a script and now need to get them into Nagios/CCM.

To get these in I started by deleting the old config , applying the configuration (to write the delete) and then used the import method described in the link below to import the update configuration:

https://assets.nagios.com/downloads/nag ... ios-XI.pdf

Note, I didn't pre-process the configurations with the preparation script because I assumed that, as I was importing modified configs, it should already be correct.

After doing the final "Apply Configuration" the updated services were imported and some, may be 10-15%, were duplicated. I've double checked the config, both old and updated, and neither have the duplicate services. I can only assume CCM is getting in the way.

Does anyone know what might be going on here, and how I might be able to get CCM to behave?

Better yet, is there a way to tell CCM to forget whatever it knows and re-load its config fresh from the config files it has/you give it?

Many thanks,

Matthew

There have been a lot of improvements in the CCM since 5.2.3/2.5.2. I would highly advise upgrading to 5.4.0 and reporting back if your issue persists.

If upgrading XI via the instructions at https://assets.nagios.com/downloads/nag ... nstall.pdf is not an option, we can look at updating just the CCM.

Thanks for the response.

Unfortunately at this point in time I've been told I can't update the server.

Do you have any details on how to update CCM on its own (e.g. a guide) just in case they'll let me do this instead? If this isn't a standardized process then I probably won't be able to, so please, if you can't point me in the direction of a guide or something equivalent, then do say and I'll accept this as an answer (I'm trying to make sure I don't waste your time here).

Many thanks,

Matthew

Upgrading just the CCM is unsupported, you will need to upgrade the whole system.

What changes did you make (please be very specific)? Was it a simple change? We may be able to whip up a SQL query or something that could do it for you but we would need to know what exactly you are changing.


Thank you