Nagios Support Forum

Posted: **Wed Jan 25, 2017 11:39 am**

When attempting to download PDF for graphs we get the following error:

"Couldn't create temporary file. Check that the directory permissions for the /temp directory are set to 777."

Do we need to manually create /temp folder on the nagios server? Is there a config somewhere we can change the /temp folder to point to another location such as /tmp.

Thanks.

Posted: **Wed Jan 25, 2017 1:47 pm**

Are you using Cacti?

What is the output of these commands:

Code: Select all

    ls -ld /usr/local/nagiosxi/html/includes/components/highcharts/exporting-server/temp
    ls -l /usr/local/nagiosxi/html/includes/components/highcharts/exporting-server/temp

Posted: **Wed Jan 25, 2017 2:11 pm**

I guess that was it. Permissions were set to 755. I changed to 777 and now i can download charts.

Thanks!

Posted: **Wed Jan 25, 2017 2:15 pm**

You're welcome!

I'm going to go ahead and lock the thread.

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