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Issues with alert emails on new 4.2.4 Installation

Posted: Mon Jan 30, 2017 11:57 am
by neworderfac33
Good afternoon,

I'm noticing that I'm getting a number of email alerts from my 4.2.4 installation containing either "could not fetch information from server" and "free disk space: invalid drive"

My .cfg files were copied from my 4.0.8 setup and I'm not receiving the corresponding emails for these servers from my 4.0.8 installation (currently running in parallel with 4.2.4 on separate servers).

In the case of the "invalid drive" emails, they're most definitely NOT invalid drives as they DO exist and aren't being reported by 4.0.8. which is also able to"fetch information from server" perfectly well.

Does anyone have any suggestions as to where I should start my investigations?

Cheers

Pete

Re: Issues with alert emails on new 4.2.4 Installation

Posted: Mon Jan 30, 2017 1:20 pm
by dwhitfield
https://assets.nagios.com/downloads/nag ... ucture.pdf should mostly work for Core, depending on your OS, which I seem to remember is RHEL 7.2. Please let us know if you upgraded. I'm not of any email-specific issues with 7.2, but we do know of some bugs in 7.2, so it's good to just keep that in mind.

More to the point, what version of the plugins are you running on each install? Are you using a third-party plugin, or something from the nagios-plugins package?

Those two errors you are getting...are they both from the same checks? What is the check(s)? If you are using NSClient, have you added the 4.2.4's IP address to the allowed hosts?

Re: Issues with alert emails on new 4.2.4 Installation

Posted: Tue Jan 31, 2017 9:08 am
by neworderfac33
Doh! - the name of one of the servers in question wasn't included in the Powershell script that I wrote to update the nsclient.ini files

The other one was, but the NSClient++ service hadn't restarted.

Thanks for pointing me in the right direction, though.

You can close the thread.

Pete

Re: Issues with alert emails on new 4.2.4 Installation

Posted: Tue Jan 31, 2017 10:14 am
by dwhitfield
No problem. That's what we're here for!