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Birdseye showing incorrect status
Posted: Mon Feb 13, 2017 11:14 am
by rayhunt99
Hi,
the 'Birdseye' view is showing the incorrect status for services.
Services in a Warning state show a red circle and hovering over circle displays 'Critical'
Services in a Critical state show a yellow circle and hovering over circle display 'Warning'
All other 'Quick views' display the status correctly.
Running Nagios XI version 5.4.2
Re: Birdseye showing incorrect status
Posted: Mon Feb 13, 2017 11:23 am
by dwhitfield
What version of Birdseye are you running? There was a recent update. You can update from Admin -> Manage Components -> Check for Updates.
If it doesn't update, or gives any errors, please let us know what errors. Thank you.
Re: Birdseye showing incorrect status
Posted: Mon Feb 13, 2017 11:40 am
by lmiltchev
We we able to confirm the bug in house. It is already fixed in Birdseye ver. 3.2.2. You can download it from here:
birdseye.zip
Install it as you would install any other component.
Admin->Manage Components->Browse->birdseye.zip->Upload & Install
Let me know if this fixed your issue. Thanks!
Re: Birdseye showing incorrect status
Posted: Tue Feb 14, 2017 3:02 am
by rayhunt99
I can confirm that version 3.2.2 of Birdseye has fixed the issue - thanks
Re: Birdseye showing incorrect status
Posted: Tue Feb 14, 2017 10:08 am
by rkennedy
Awesome - would you mind if we closed this thread up and marked it resolved?
Re: Birdseye showing incorrect status
Posted: Wed Mar 01, 2017 1:59 pm
by tmcdonald
Closing due to age.