Not able to create a new Service Escalation
Posted: Tue Feb 28, 2017 6:57 pm
Hi,
I am not able to create a new service escalation as we are using host groups and the servers which are the part of the host groups does not have same configuration in terms of hard drive volumes as a result of which it gives an error message. When I use the Escalation wizard for service it still selects the host group. Attached is the file.
I would like to create the service escalation based on the hosts.
Please help.
I am not able to create a new service escalation as we are using host groups and the servers which are the part of the host groups does not have same configuration in terms of hard drive volumes as a result of which it gives an error message. When I use the Escalation wizard for service it still selects the host group. Attached is the file.
I would like to create the service escalation based on the hosts.
Please help.