Nagios Support Forum

Posted: **Mon Mar 20, 2017 11:28 am**

Hello Team,
We are facing an issue in creating services. When we are adding new service and associating a host from manage hosts and save changes and when we reopen the service, we find no hosts in manage hosts.
Settings are not saved and seeing errors on XI screen. Please help at the earliest.
PFA screenshot of errors.

Posted: **Mon Mar 20, 2017 2:36 pm**

Which version of Nagios XI are you using?

Can you share the output of the following command executed from the CLI of your Nagios XI machine:

Code: Select all

echo 'SELECT * FROM xi_options WHERE name="usermacro_system_macros_detected";' | mysql -uroot -pnagiosxi nagiosxi

You may need to alter the mysql command if credentials on this system were changed from their defaults.

Posted: **Tue Mar 28, 2017 11:47 pm**

Hi,
Issue is resolved. There was grant issue on DB.

Posted: **Wed Mar 29, 2017 9:00 am**

Glad to hear it's been resolved! Are we okay closing the thread or did you have any more questions?

Posted: **Mon Apr 24, 2017 12:28 am**

Hi cdienger,
Thank you for your support. We can close it here.

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