Nagios Support Forum

Split from thread -- https://support.nagios.com/forum/viewto ... 16&t=43064

I am having a similar issue, i clicked the upgrade button in the gui and ever since the icon is spinning i have used the commands as you stated above [ grep mysql /usr/local/nagiosxi/html/config.inc.php | wc -l ] which returned a 3, i then ran [ echo "update xi_commands set status_code = '2' where command = '1120';" | mysql -uroot -pnagiosxi ] and got the error [ ERROR 1046 (3D000) at line 1: No database selected ], can you assist, thanks

Is your site behind a proxy?

Yes it is, i have configured the proxy in the settings in the gui

Is the issue present in a different browser?

I have checked now with both Firefox and IE and it has stopped showing the symptoms and is back to asking to perform an update, should i do the update manually as i am behind a proxy, that ks

Yes a manual upgrade is best in your situation. You can find details on that here:
https://assets.nagios.com/downloads/nag ... nstall.pdf

You should follow this article as well:
https://support.nagios.com/kb/article.php?id=147