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Nagios XI Web Interface Login issue

Posted: Wed Mar 29, 2017 10:32 am
by hondain
Hi Team,

I'm not able to log into the web UI. I'm getting "Invalid username or password" message. Any idea ?

Thanks for any help!

Re: Nagios XI Web Interface Login issue

Posted: Wed Mar 29, 2017 10:52 am
by avandemore
Is the version listed in your sig still accurate?

Can you attach /var/log/mysqld.log and /var/log/httpd/*error_log?

Re: Nagios XI Web Interface Login issue

Posted: Wed Mar 29, 2017 11:59 am
by hondain
Version # Nagios XI 5.3.2
I've attached /var/log/mysqld.log
Thanks.

Re: Nagios XI Web Interface Login issue

Posted: Wed Mar 29, 2017 12:01 pm
by hondain
I've attached /var/log/httpd/*error_log
Thanks.

Re: Nagios XI Web Interface Login issue

Posted: Wed Mar 29, 2017 3:36 pm
by avandemore
You have a lot of entries like this:

Code: Select all

PHP Warning:  ldap_bind(): Unable to bind to server: Can't contact LDAP server in /usr/local/nagiosxi/html/includes/components/ldapauth/ldapauth.inc.php
Is your LDAP/AD server down? Can you login as the user nagiosadmin?

Re: Nagios XI Web Interface Login issue

Posted: Thu Mar 30, 2017 6:56 am
by hondain
LDAP/AD server is up and running. I can login as user nagiosadmin.

Thanks.

Re: Nagios XI Web Interface Login issue

Posted: Thu Mar 30, 2017 9:25 am
by cdienger
Sounds like things are pretty much wrapped up. Are we okay to close this thread?

Re: Nagios XI Web Interface Login issue

Posted: Thu Mar 30, 2017 1:31 pm
by hondain
No. This issue has not been resolved yet.

Re: Nagios XI Web Interface Login issue

Posted: Thu Mar 30, 2017 1:33 pm
by cdienger
Sorry for the confusion!