Page 1 of 1

New Added XI server added - Unable to pull data

Posted: Tue Apr 04, 2017 10:57 am
by bosecorp
I just recently added a new server, but I am unable to see any data. Everything else seems to be working fine.

checked the credentials, and look OK. also checked the configuration and also looks the same as my other XI servers

Re: New Added XI server added - Unable to pull data

Posted: Tue Apr 04, 2017 4:18 pm
by cdienger
If you go to the command line of the fusion server and run:

yum -y install telnet
telnet <nagiosip> 80
telnet <nagiosip> 443

Is it able to connect?

Are there any iptables rules on the Nagios server that may be dropping or rejection the conneciton? Run "iptable -L -n" to get a list of the current rules.

auth_subsys.log or fusion.log in /usr/local/nagiosfusion/var/log may give us some clues. Please check these send and send them to us if nothing obvious is seen. In addition to that, please provide screenshots of the configuration.

Re: New Added XI server added - Unable to pull data

Posted: Sun May 14, 2017 11:15 am
by bosecorp
I was able to fix the problem. you can close this