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Maintenance mode Issue - Alerts still coming
Posted: Wed Apr 26, 2017 10:46 am
by raamardhani7
Hi Team,
For few days we are seeing an issue with the Maintenance mode. even after the server is placed in maintenance mode from the Web console. We are getting the alerts for Server down. Could you please help us sorting this.
Code: Select all
***** Nagios XI Alert *****
Nagios has detected a problem with this host.
Host: vusrcdbc0104.fossil.com_10.10.228.124_Gold_Physical_NA
State: DOWN
Address: 10.10.228.124
OID: 13634009
Group: Windows_Physical_Gold_Servers
Info: CRITICAL - 10.10.228.124: rta nan, lost 100%
Date/Time: 2017-04-25 18:56:16
Respond:
Nagios URL:
Re: Maintenance mode Issue - Alerts still coming
Posted: Wed Apr 26, 2017 11:27 am
by tgriep
Can you open the /usr/local/nagios/var/status.dat file, search for the hoststatus entry for that host and post all of the settings here so we can view them?
In the XI GUI, when you go to that host, does it show that the host has been acknowledged?
Re: Maintenance mode Issue - Alerts still coming
Posted: Wed Apr 26, 2017 11:53 am
by raamardhani7
tgriep wrote:Can you open the /usr/local/nagios/var/status.dat file, search for the hoststatus entry for that host and post all of the settings here so we can view them?
In the XI GUI, when you go to that host, does it show that the host has been acknowledged?
Hi Tom,
I couldnt find status.dat file. But we have retention.dat file.
Code: Select all
host {
host_name=vusrcdbc0104.fossil.com_10.10.228.124_Gold_Physical_NA
modified_attributes=0
check_command=check_xi_host_ping!3000.0!80%!5000.0!100%
check_period=xi_timeperiod_24x7
notification_period=xi_timeperiod_24x7
event_handler=
has_been_checked=1
check_execution_time=30.003
check_latency=0.006
check_type=0
current_state=1
last_state=1
last_hard_state=1
last_event_id=13634008
current_event_id=13634009
current_problem_id=5190133
last_problem_id=5020823
plugin_output=CRITICAL - 10.10.228.124: rta nan, lost 100%
long_plugin_output=
performance_data=rta=0.000ms;3000.000;5000.000;0; pl=100%;80;100;; rtmax=0.000ms;;;; rtmin=0.000ms;;;;
last_check=1493224303
next_check=1493224671
check_options=0
current_attempt=5
max_attempts=5
normal_check_interval=5.000000
retry_check_interval=5.000000
state_type=1
last_state_change=1493164574
last_hard_state_change=1493164574
last_time_up=1493164370
last_time_down=1493224333
last_time_unreachable=0
notified_on_down=1
notified_on_unreachable=0
last_notification=1493222205
current_notification_number=3
current_notification_id=9753608
notifications_enabled=1
problem_has_been_acknowledged=0
acknowledgement_type=0
active_checks_enabled=1
passive_checks_enabled=1
event_handler_enabled=1
flap_detection_enabled=1
process_performance_data=1
obsess=1
is_flapping=0
percent_state_change=0.00
check_flapping_recovery_notification=0
state_history=1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1
_XIWIZARD=0;windowsserver
}
Re: Maintenance mode Issue - Alerts still coming
Posted: Wed Apr 26, 2017 1:07 pm
by scottwilkerson
We will likely need to inspect a system profile in order to debug the problem. Can you send a system profile from Admin -> System Config -> System Profile to
[email protected] opening a ticket and please reference this forum thread. Thanks!
Re: Maintenance mode Issue - Alerts still coming
Posted: Wed Apr 26, 2017 2:16 pm
by raamardhani7
scottwilkerson wrote:We will likely need to inspect a system profile in order to debug the problem. Can you send a system profile from Admin -> System Config -> System Profile to
[email protected] opening a ticket and please reference this forum thread. Thanks!
Hi Team,
I have mailed the information. thanks.
Re: Maintenance mode Issue - Alerts still coming
Posted: Wed Apr 26, 2017 4:09 pm
by dwhitfield
Locking as ticket is in.