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Broken Config wizards
Posted: Mon May 01, 2017 5:09 pm
by askewdread
Hey,
our config wizards appear to have broken at some point....
we dont use them in most cases but need it for BPI alerting, but most are showing like this...
is there some easy way to fix this?
Re: Broken Config wizards
Posted: Tue May 02, 2017 9:30 am
by tgriep
I have seen this in the past when a 3rd party wizard was installed on the XI server but the configuration settings in the wizard were not changed and that duplicated the settings for an existing wizard and that caused the menu to not display correctly.
First, lets see if we can get any errors on which wizard that is causing the issue.
Run the following command in a root shell on the server
Then go to the Admin > Manage Config Wizards menu and hopefully the tail command will show the error.
Another thing you can try is to remove both of the Dell Wizards and see if the screen refreshes with the other wizards.
If the menu is still not showing the other wizards, run the following and post the output so we can get a list of the wizards that are installed on the system.
Code: Select all
ls -l /usr/local/nagiosxi/html/includes/configwizards/
Re: Broken Config wizards
Posted: Tue May 02, 2017 12:30 pm
by askewdread
tgriep wrote:I have seen this in the past when a 3rd party wizard was installed on the XI server but the configuration settings in the wizard were not changed and that duplicated the settings for an existing wizard and that caused the menu to not display correctly.
First, lets see if we can get any errors on which wizard that is causing the issue.
Run the following command in a root shell on the server
Then go to the Admin > Manage Config Wizards menu and hopefully the tail command will show the error.
Another thing you can try is to remove both of the Dell Wizards and see if the screen refreshes with the other wizards.
If the menu is still not showing the other wizards, run the following and post the output so we can get a list of the wizards that are installed on the system.
Code: Select all
ls -l /usr/local/nagiosxi/html/includes/configwizards/
ah your pointer of
Code: Select all
ls -l /usr/local/nagiosxi/html/includes/configwizards/
has found the issue
the ownership had changed to root of a lot of the files
- after doing a chown -R nagios.nagios * in that configwizards directory its all now working again
thanks for that
Re: Broken Config wizards
Posted: Tue May 02, 2017 2:06 pm
by tgriep
That is good to hear that it is fixed now. I'll make the post as solved and lock it up. Feel free to open a new post on any new issues.