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Unhandled Messages

Posted: Mon May 22, 2017 12:24 pm
by Issac08
Hi All,

I have deleted few hosts from nagios console ,but still some messages are displaying with the host in service details ..How to delete it permanently.

Re: Unhandled Messages

Posted: Mon May 22, 2017 12:55 pm
by dwhitfield
How did you delete it? Did you apply the configuration after deleting in the CCM? What is the name of the host?

Can you PM me your Profile? You can download it by going to Admin > System Config > System Profile and click the ***Download Profile*** button towards the top. If for whatever reason you *cannot* download the profile, please put the output of View System Info (5.3.4+, Show Profile if older) in the thread (that will at least get us some info). This will give us access to many of the logs we would otherwise ask for individually. If security is a concern, you can unzip the profile take out what you like, and then zip it up again. We may end up needing something you remove, but we can ask for that specifically.

After you PM the profile, please update this thread. Updating this thread is the only way for it to show back up on our dashboard.

Re: Unhandled Messages

Posted: Mon May 22, 2017 10:56 pm
by Issac08
Uploaded the profile

Re: Unhandled Messages

Posted: Tue May 23, 2017 8:04 am
by dwhitfield
Could you please also answer the questions? We need to know the name of the host for the profile to be of much use.

Re: Unhandled Messages

Posted: Tue May 23, 2017 8:21 am
by Issac08
I have deleted the services first and then the host using CCM..

In host details the host is in pending state.host is INDHYINFCASS01

Re: Unhandled Messages

Posted: Tue May 23, 2017 4:04 pm
by dwhitfield
Please run the following commands in order. Please put the output in a code block. The "Code" button is the fifth from the left on the post input screen (between Quote and List).

Code: Select all

mysql -uroot -pnagiosxi
use nagiosql;
select * from tbl_host;
use nagios;
select * from nagios_hosts;
The exit command will get you out of the mysql prompt