Nagios Support Forum

Is there any programmatic way to implement 2 way communication between Nagios and Ticketing Tool to acknowledge and add comments in Nagios when an alert is triggered and creates incident in ITSM Tool?

Thanks

Your remote system can call something to trigger these commands:

http://old.nagios.org/developerinfo/ext ... ndlist.php

I'm not aware of any existing agents which can do this eg NRDP, NSCA so you'd likely need to build that from scratch.

Just checking in since we have not heard from you in a while. Did @avandemore's post clear things up or has the issue otherwise been resolved?