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Migrating config and Perf Data
Posted: Mon Jun 12, 2017 6:22 am
by michal.nastaly
Hi,
I have multiple Nagios XI servers which are to upgraded to 5.4.4. The problem is that some of our installations are in environments which do not have internet access and for that reason, fresh install and migrate of all the config and perfdata over is required. I have successfully migrated the config and i can see messages being submitted but i cannot see any graphs being drawn on Nagios, nor it shows any of the perfdata that I have migrated.
For the perfdata migration the following guide was used:
https://support.nagios.com/kb/article.php?id=166
Any ideas why it doesn't work or where i can look for clues.
Regards
Michal
Re: Migrating config and Perf Data
Posted: Mon Jun 12, 2017 10:32 am
by tgriep
First thing to check is to see if the Nagios performance data daemon is running on the system.
Run this to restart it and to check it's status.
Code: Select all
service npcd restart
service npcd status
If the status reports that it is running, wait for 15 minutes to see if the graphs start to populate with performance data.
If not, check these 2 files for any errors and if you have any questions on the contents of those files, post them here so we can view them.
Code: Select all
/usr/local/nagios/var/perfdata.log
/usr/local/nagios/var/npcd.log
Re: Migrating config and Perf Data
Posted: Tue Jun 13, 2017 7:57 am
by michal.nastaly
the perdata.log does not exist and the ncpd.log shows this:
[06-13-2017 05:55:07] NPCD: ERROR: Executed command exits with return code '13'
[06-13-2017 05:55:07] NPCD: ERROR: Command line was '/usr/local/nagios/libexec/process_perfdata.pl -n -b /usr/local/nagios/var/spool/perfdata//1497269878.perfdata.service'
[06-13-2017 05:59:24] NPCD: ERROR: Executed command exits with return code '13'
[06-13-2017 05:59:24] NPCD: ERROR: Command line was '/usr/local/nagios/libexec/process_perfdata.pl -n -b /usr/local/nagios/var/spool/perfdata//1497347943.perfdata.host'
[06-13-2017 06:00:24] NPCD: ERROR: Executed command exits with return code '13'
[06-13-2017 06:00:24] NPCD: ERROR: Command line was '/usr/local/nagios/libexec/process_perfdata.pl -n -b /usr/local/nagios/var/spool/perfdata//1497348018.perfdata.host'
[06-13-2017 06:00:24] NPCD: ERROR: Executed command exits with return code '13'
[06-13-2017 06:00:24] NPCD: ERROR: Command line was '/usr/local/nagios/libexec/process_perfdata.pl -n -b /usr/local/nagios/var/spool/perfdata//1497348003.perfdata.host'
[06-13-2017 06:01:24] NPCD: ERROR: Executed command exits with return code '13'
[06-13-2017 06:01:24] NPCD: ERROR: Command line was '/usr/local/nagios/libexec/process_perfdata.pl -n -b /usr/local/nagios/var/spool/perfdata//1497348063.perfdata.host'
[06-13-2017 06:01:55] NPCD: ERROR: Executed command exits with return code '13'
[06-13-2017 06:01:55] NPCD: ERROR: Command line was '/usr/local/nagios/libexec/process_perfdata.pl -n -b /usr/local/nagios/var/spool/perfdata//1497348108.perfdata.host'
[06-13-2017 06:01:55] NPCD: ERROR: Executed command exits with return code '13'
[06-13-2017 06:01:55] NPCD: ERROR: Command line was '/usr/local/nagios/libexec/process_perfdata.pl -n -b /usr/local/nagios/var/spool/perfdata//1497348093.perfdata.host'
[06-13-2017 06:02:25] NPCD: ERROR: Executed command exits with return code '13'
[06-13-2017 06:02:25] NPCD: ERROR: Command line was '/usr/local/nagios/libexec/process_perfdata.pl -n -b /usr/local/nagios/var/spool/perfdata//1497348138.perfdata.host'
[06-13-2017 06:02:55] NPCD: ERROR: Executed command exits with return code '13'
[06-13-2017 06:02:55] NPCD: ERROR: Command line was '/usr/local/nagios/libexec/process_perfdata.pl -n -b /usr/local/nagios/var/spool/perfdata//1497348168.perfdata.host'
[06-13-2017 06:03:25] NPCD: ERROR: Executed command exits with return code '13'
[06-13-2017 06:03:25] NPCD: ERROR: Command line was '/usr/local/nagios/libexec/process_perfdata.pl -n -b /usr/local/nagios/var/spool/perfdata//1497348183.perfdata.host'
[06-13-2017 06:03:55] NPCD: ERROR: Executed command exits with return code '13'
[06-13-2017 06:03:55] NPCD: ERROR: Command line was '/usr/local/nagios/libexec/process_perfdata.pl -n -b /usr/local/nagios/var/spool/perfdata//1497348228.perfdata.host'
[06-13-2017 06:04:25] NPCD: ERROR: Executed command exits with return code '13'
[06-13-2017 06:04:25] NPCD: ERROR: Command line was '/usr/local/nagios/libexec/process_perfdata.pl -n -b /usr/local/nagios/var/spool/perfdata//1497348258.perfdata.host'
[06-13-2017 06:05:26] NPCD: ERROR: Executed command exits with return code '13'
[06-13-2017 06:05:26] NPCD: ERROR: Command line was '/usr/local/nagios/libexec/process_perfdata.pl -n -b /usr/local/nagios/var/spool/perfdata//1497348303.perfdata.host'
[06-13-2017 06:06:26] NPCD: ERROR: Executed command exits with return code '13'
[06-13-2017 06:06:26] NPCD: ERROR: Command line was '/usr/local/nagios/libexec/process_perfdata.pl -n -b /usr/local/nagios/var/spool/perfdata//1497348378.perfdata.host'
[06-13-2017 06:06:26] NPCD: ERROR: Executed command exits with return code '13'
[06-13-2017 06:06:26] NPCD: ERROR: Command line was '/usr/local/nagios/libexec/process_perfdata.pl -n -b /usr/local/nagios/var/spool/perfdata//1497348363.perfdata.host'
[06-13-2017 06:07:56] NPCD: ERROR: Executed command exits with return code '13'
[06-13-2017 06:07:56] NPCD: ERROR: Command line was '/usr/local/nagios/libexec/process_perfdata.pl -n -b /usr/local/nagios/var/spool/perfdata//1497348468.perfdata.host'
[06-13-2017 13:24:58] NPCD: Caught Termination Signal - Hasta la vista... baby
Re: Migrating config and Perf Data
Posted: Tue Jun 13, 2017 8:18 am
by michal.nastaly
Currently I have configured a single VM to talk to the new installation of the Nagios XI Server. I can se graph being drawn for RAM but not for the Drives. All I get is a message saying "Loading performance graphs" followed by blank screen with the heading ie Service status details and the tabs.
Re: Migrating config and Perf Data
Posted: Tue Jun 13, 2017 10:09 am
by tgriep
It could be a configuration setting that is causing the issue or a permission problem with some files / folders.
To check your configurations, can you post the following files from your server?
Code: Select all
/usr/local/nagios/etc/nagios.cfg
/usr/local/nagios/etc/commands.cfg
Then can you login to the XI server as root, run the following commands and post the /tmp/info.txt file?
Code: Select all
ls -l /usr/local/nagios/libexec/process_perfdata.pl >/tmp/info.txt
df -h >>/tmp/info.txt
ls -lR /usr/local/nagios/var/spool/ >>/tmp/info.txt
ls -lR /usr/local/nagios/share/perfdata/ >>/tmp/info.txt
After I look at the files, I'll post the next step.
Re: Migrating config and Perf Data
Posted: Thu Jun 15, 2017 3:47 am
by michal.nastaly
Hi,
I have attached all 3 files in a zip.
Regards
files.zip
Re: Migrating config and Perf Data
Posted: Thu Jun 15, 2017 9:47 am
by tgriep
Everything looks good so far.
Lets turn on debugging and see if we can get any errors.
Edit this file
Code: Select all
/usr/local/nagios/etc/pnp/process_perfdata.cfg
Change the following from
to
Then edit
Code: Select all
/usr/local/nagios/etc/pnp/npcd.cfg
Change the following from
to
The restart these processes by running
Code: Select all
service npcd restart
service nagios restart
Wait about 10 minutes, run the following as root and post the /tmp/info.txt file.
Code: Select all
ps -ef >/tmp/info.txt
tail -100 /usr/local/nagios/var/npcd.log >>/tmp/info.txt
tail -100 /usr/local/nagios/var/perfdata.log >>/tmp/info.txt