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Missing NagiosAgent Heartbeat
Posted: Tue Jun 27, 2017 11:56 am
by sandeepatil
Hi Team,
Need your help to resolve below issue,
"CRITICAL: Missing NagiosAgent Heartbeat from <Hostname>"
Re: Missing NagiosAgent Heartbeat
Posted: Tue Jun 27, 2017 1:46 pm
by dwhitfield
I'm not familiar with that error message. Can you post a screenshot of the context where you are seeing it? I want the full screen, not just the segment where the error is.
Can you PM me your Profile? You can download it by going to Admin > System Config > System Profile and click the ***Download Profile*** button towards the top. If for whatever reason you *cannot* download the profile, please put the output of View System Info (5.3.4+, Show Profile if older) in the thread (that will at least get us some info). This will give us access to many of the logs we would otherwise ask for individually. If security is a concern, you can unzip the profile take out what you like, and then zip it up again. We may end up needing something you remove, but we can ask for that specifically.
After you PM the profile, please update this thread. Updating this thread is the only way for it to show back up on our dashboard.
Re: Missing NagiosAgent Heartbeat
Posted: Wed Jun 28, 2017 11:44 am
by sandeepatil
After reinstalling agent, issue has been resolved.
May be issue in client and server communication.
Now you close this thread.