Nagios Support Forum

Posted: **Mon Jul 10, 2017 10:49 am**

I am having an issue with both of my Nagios instances where it will not get past "Waiting for Configuration Verification" on the Apply Configuration page. It just sits there adding more dots to the screen. At first I thought it was due to the new release, but I rolled back a snapshot on one of them to before the update and it's still doing it.

Please advise where I need to look in order to troubleshoot this issue.

Thanks.

Posted: **Mon Jul 10, 2017 11:58 am**

Does running the reconfigure_nagios.sh script produce any telling results/errors?

If my memory serves right, it should be located here:

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/usr/local/nagiosxi/scripts/reconfigure_nagios.sh

Posted: **Mon Jul 10, 2017 12:25 pm**

Here is the output:

URL: http://localhost/nagiosxi/includes/components/ccm/
CMDLINE
/usr/bin/wget --save-cookies nagiosql.cookies --keep-session-cookies http://localhost/nagiosxi/includes/components/ccm/ --no-check-certificate --post-data 'submit=Login&hidelog=true&loginSubmitted=true&backend=1&username=nagiosxi&password=@sup3Rs3cuR3!' -O nagiosql.login--2017-07-10 10:13:12-- http://localhost/nagiosxi/includes/components/ccm/
Resolving localhost (localhost)... 127.0.0.1
Connecting to localhost (localhost)|127.0.0.1|:80... connected.
HTTP request sent, awaiting response... 302 Found
Location: https://localhost/nagiosxi/includes/components/ccm/ [following]
--2017-07-10 10:13:12-- https://localhost/nagiosxi/includes/components/ccm/
Connecting to localhost (localhost)|127.0.0.1|:443... connected.
WARNING: cannot verifificate subject alternative name matches
requested host name â€˜localhostâ€™.
HTTP request senty localhost's certificate, issued by â€˜/C=US/O=DigiCert Inc/CN=DigiCert SHA2 Secure Server CAâ€™:
Unable to locally verify the issuer's authority.
WARNING: no cert, awaiting response... 302 Found
Location: https://localhost/nagiosxi/login.php?re ... f&noauth=1 [following]
--2017-07-10 10:13:13-- https://localhost/nagiosxi/login.php?re ... f&noauth=1
Reusing existing connection to localhost:443.
HTTP request sent, awaiting response... 200 OK
Length: unspecified [text/html]
Saving to: â€˜nagiosql.loginâ€™

0K .......... .......... ..... 2.45M=0.01s

2017-07-10 10:13:13 (2.45 MB/s) - â€˜nagiosql.loginâ€™ saved [26032]

NAGIOSQL LOGIN FAILED!

If I'm reading this correctly, it says that my CA is bad? If that's the case, I'm really confused. I can log into the webpage just fine. But when I write a config it fails? And the DB is on the localhost, according to the attached screenshot.

Posted: **Mon Jul 10, 2017 1:15 pm**

Login to the XU GUI and go to the Core Config Manager > Settings menu, then select the Database tab.
Change the Database Password to the following

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n@gweb

Then click on the Save Settings button and see if the Apply Config works for you.

If it still fails, go to the Admin > Security Credentials menu and click on the Update Credentials button but do not update any of the fields.
Then try to Apply the Config again.

Posted: **Mon Jul 10, 2017 3:13 pm**

Sadly, neither of these worked.

Posted: **Mon Jul 10, 2017 3:18 pm**

This looks like you are not going to https from the beginning and being re-directed.

This will happen if you miss the step on page 8 updating the config.inc.php when setting up SSL
https://assets.nagios.com/downloads/nagiosxi/docs/Configuring-SSL-with-Nagios%20XI.pdf

set

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$cfg['use_https']=true;

Posted: **Tue Jul 11, 2017 9:08 am**

*BOOM* That did it. The "use_https" line wasn't in the config at all. I added it and made sure the other steps were don. Now they both work.

Thanks! You may close this thread.

Posted: **Tue Jul 11, 2017 9:18 am**

I'll be closing this thread now, but feel free to open another if you need anything in the future!

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