Page 1 of 1

service template and service group

Posted: Mon Jul 10, 2017 11:20 am
by c2b2
Hello,

I created a service group, with some services in it. After that, I created a new servicetemplate which is defining only the even_handler, and I added the previously created servicegroup in it..

Unfortunately the services in the servicegroup are not using the event_handler defined in the service template.
If I manually add the servicetemplate on a specific service, everything works correctly..

Am I doing something wrong?
Thanks

Re: service template and service group

Posted: Mon Jul 10, 2017 11:27 am
by tmcdonald
c2b2 wrote:If I manually add the servicetemplate on a specific service, everything works correctly..
Services will not use a template if you do not explicitly tell them to. A common misconception is that you can apply a service template to a service group. What you are actually doing is saying "Any services that use this template should also be added to this service group".

Re: service template and service group

Posted: Mon Jul 10, 2017 11:45 am
by c2b2
ok understood, there is an easy way to assign a template to x services, rather than having to go inside each single service?

Re: service template and service group

Posted: Mon Jul 10, 2017 3:53 pm
by tmcdonald
If you have the Enterprise Edition features (or have started the free 60-day trial) you can go to Configure -> Core Config Manager -> Bulk Modification Tool and make changes en-masse there.