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Customer Support

Posted: Tue Jul 11, 2017 1:29 pm
by fran.alles
Hello,

The client i'm supporting has a Nagios XI license & maintenance support, however I don't have the option to post in the "Customer Support" forum to receive help.

What should I do to have access to that formun? I can provide the contract numbers if required.


Thanks,
Francisco

Re: Customer Support

Posted: Tue Jul 11, 2017 1:31 pm
by tmcdonald
You will need to contact [email protected] for access.

Re: Customer Support

Posted: Tue Jul 11, 2017 1:39 pm
by fran.alles
Thanks. I already sent them an email.

Re: Customer Support

Posted: Tue Jul 11, 2017 1:42 pm
by dwhitfield
We can leave this open, and if they haven't gotten back to you tomorrow, we can check in on the status of your email. Thanks!

Re: Customer Support

Posted: Wed Jul 12, 2017 2:51 pm
by fran.alles
I think it can be closed now. Thanks.