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In/out Bandwidth showing zero
Posted: Thu Jul 13, 2017 5:46 am
by Mani.Murugesan
We have few network switches for which the output showing zero on the status information column when we check with network team they said that there is a full bandwidth utilization on this interfaces.
OK - Current BW in: 0Mbps Out: 0Mbps
please guide us
Re: In/out Bandwidth showing zero
Posted: Thu Jul 13, 2017 12:58 pm
by dwhitfield
If you run the command from the command line, what is the output?
Can you PM me your Profile? You can download it by going to Admin > System Config > System Profile and click the ***Download Profile*** button towards the top. If for whatever reason you *cannot* download the profile, please put the output of View System Info (5.3.4+, Show Profile if older) in the thread (that will at least get us some info). This will give us access to many of the logs we would otherwise ask for individually. If security is a concern, you can unzip the profile take out what you like, and then zip it up again. We may end up needing something you remove, but we can ask for that specifically.
After you PM the profile, please update this thread. Updating this thread is the only way for it to show back up on our dashboard.
Re: In/out Bandwidth showing zero
Posted: Tue Jul 18, 2017 2:54 am
by Mani.Murugesan
Hello,
we are not able to upload system profile
Re: In/out Bandwidth showing zero
Posted: Tue Jul 18, 2017 9:47 am
by dwhitfield
Due to size or due to security concerns? If security concerns, feel free to take out any sensitive info.
If size, are you a customer? If so you can email
[email protected] and I can have you upload the file through our ticketing system. Alternatively, you could put it on Dropbox or something of that nature and then delete it after we have it.