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SLA report showing 100.00% availability
Posted: Sun Jul 23, 2017 9:18 am
by Spotypop
Hello,
I'm checking options of monitoring tool to purchase. And I'm pretty satisfied with Nagios, however SLA report is showing me 100% availability whenever I'm using custom period.
How can I calculate SLA properly for custom period?
Re: SLA report showing 100.00% availability
Posted: Mon Jul 24, 2017 3:23 pm
by ssax
What version of XI are you using? You can grab it from the bottom left hand side of the web interface.
Also, please post a screenshot of the report options you have selected (click the advanced dropdown as well so we can see those selected options).
Thank you
Re: SLA report showing 100.00% availability
Posted: Tue Jul 25, 2017 1:46 am
by Spotypop
Hello,
Thank you for your response.
NagiosXI version is 5.4.7
This is SLA report for last week:
last week.PNG
And this is SLA report with custom period for exactly the same time interval:
custom period.PNG
Re: SLA report showing 100.00% availability
Posted: Tue Jul 25, 2017 4:35 pm
by tgriep
I was able to recreate the issue you are seeing and filed a Bug Report.
The Bug task ID is 12248 if you want to reference it.
Re: SLA report showing 100.00% availability
Posted: Wed Jul 26, 2017 3:25 am
by Spotypop
Thanks!
Where can I track task's progress?
Re: SLA report showing 100.00% availability
Posted: Wed Jul 26, 2017 10:12 am
by tgriep
The task is an internal number so you will not be able to track it.
The best thing to do is when an new version of XI is released, there should be an entry about the SLA report getting the bug fixed.