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No Data showing in GUI
Posted: Thu Aug 03, 2017 3:14 pm
by rcaparros
NA Centos 7 build, we have files growing (.pid, bandwidth.rrd, etc) we have also files in /flow folder. However, we are getting 'no data' on the gui.
TIA
-Ray
Re: No Data showing in GUI
Posted: Thu Aug 03, 2017 4:23 pm
by tgriep
The 2 causes of what you are seeing it that the NNA server's time is not set and not in sync with the device that is sending the flow data. Make sure the time is correct.
The other is that the device it not sending the flow data correctly and we would have to know the make and model of the device and the configuration as well.
Re: No Data showing in GUI
Posted: Fri Aug 04, 2017 9:19 am
by rcaparros
NTP settings are good. As for the model of devices, we have all VMS running centos 6.5.
Thanks
Re: No Data showing in GUI
Posted: Fri Aug 04, 2017 11:11 am
by tgriep
What is the make and model of the device that is sending the flow data?
What port is it sending the flow data to the NNA server?
Can you post the configuration settings for the device that is sending the data?
Re: No Data showing in GUI
Posted: Fri Aug 04, 2017 2:37 pm
by rcaparros
Thanks for the follow up. We can close this, misconfiguration on our side.
Re: No Data showing in GUI
Posted: Fri Aug 04, 2017 2:38 pm
by bolson
Closing topic as resolved.
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