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NRDP ALERTING NOTIFICATION

Posted: Thu Aug 10, 2017 3:09 am
by saleemthupsee
Hello,

I have nagioslogserver and have setup NRDP notifications using queries. When the query goes to CRITICAL, the NRDP alerts are sent out. When the NRDP alert goes back to OK, the NRDP alerts are not sent out.

Can you please advise if there is a way to resolve this issue.

Best regards,
Saleem

Re: NRDP ALERTING NOTIFICATION

Posted: Thu Aug 10, 2017 8:03 am
by eloyd
In NLS, do you have the "only alert for warnings and critical" checkbox checked on the alert definition?

Re: NRDP ALERTING NOTIFICATION

Posted: Thu Aug 10, 2017 9:13 am
by saleemthupsee
Yes

Re: NRDP ALERTING NOTIFICATION

Posted: Thu Aug 10, 2017 9:16 am
by eloyd
Then that is the reason why you are only seeing alerts for WARNING and CRITICAL but not OK. You will want to clear that checkbox. That way, NLS will send alerts to Nagios when the service is in OK, WARNING, or CRITICAL.

Re: NRDP ALERTING NOTIFICATION

Posted: Thu Aug 10, 2017 9:55 am
by cdienger
Thanks for the help, eloyd! saleemthupsee, let us know if you have any further questions : )

Re: NRDP ALERTING NOTIFICATION

Posted: Fri Aug 11, 2017 3:40 am
by saleemthupsee
thanks cdienger and elyod, it works perfectly.

Regards,
Saleem