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NCPA Install/Update.

Posted: Mon Aug 14, 2017 12:39 pm
by bennyboy
Hi,

We just test the upgrade of ncpa 2.0.3 to 2.0.4 on couple server. We experience couple problem.

1) All ncpa plugins are deleted.
2) On couple server, ncpa only uninstall itself.

Can you please double check with us if we miss a parameter to upgrade the agent.

We are using that commande : ncpa-2.0.4.exe /S /token=OURTOKEN

I double check the documentation and I don't find any section about upgrading.

Thank you!!!

Re: NCPA Install/Update.

Posted: Mon Aug 14, 2017 3:33 pm
by lmiltchev
We haven't been able to recreate the issue in house. Can you zip up the logs in the "C:\Program Files (x86)\Nagios\NCPA\var\log" directory, and upload on the forum? Remove sensitive info from logs if needed.

Re: NCPA Install/Update.

Posted: Tue Aug 15, 2017 8:06 am
by bennyboy
I speak with my collegue and he double check the SCCM package. SCCM run uninstall before install and flush all the stuff :( My collegue patch the SCCM script and now it's working fine.

Sorry !!!

Re: NCPA Install/Update.

Posted: Tue Aug 15, 2017 11:18 am
by scottwilkerson
bennyboy wrote:I speak with my collegue and he double check the SCCM package. SCCM run uninstall before install and flush all the stuff :( My collegue patch the SCCM script and now it's working fine.

Sorry !!!
Well glad to hear all is running well. I will close this thread.