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Nagios XI Performance Graphs Not Processing in some services

Posted: Tue Aug 22, 2017 7:39 am
by paltel
I have a problem is some in all bandwidth services Performance Graphs in all switches and routers, In the previous was running fine

but the other services Performance Graphs working fine like as Ping,Memory Usage,Disk Usage,CPU Stats..... etc

Re: Nagios XI Performance Graphs Not Processing in some serv

Posted: Tue Aug 22, 2017 7:40 am
by paltel
adding some pic

Re: Nagios XI Performance Graphs Not Processing in some serv

Posted: Tue Aug 22, 2017 11:17 am
by scottwilkerson
It is possuble that something is stuck in the mrtg lock file
Can you run

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LANG=C LC_ALL=C /usr/bin/mrtg /etc/mrtg/mrtg.cfg --lock-file /var/lib/mrtg/mrtg.lock --confcache-file /var/lib/mrtg/mrtg.ok
If you get a lock file error, lets run the following

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rm -f /var/lib/mrtg/mrtg.lock
Then rerun the first command. Anfer about 10-15 minutes data should start to arrive provided you actually have data moving through those ports.

Re: Nagios XI Performance Graphs Not Processing in some serv

Posted: Wed Aug 23, 2017 12:34 am
by paltel
I run the first command the result error :

ERROR: Line 11 (define command {) in CFG file (conf.d/*.cfg) does not make sense

then I run the second commend successfully after 15 minuet return to run first commend same error

ERROR: Line 11 (define command {) in CFG file (conf.d/*.cfg) does not make sense

Re: Nagios XI Performance Graphs Not Processing in some serv

Posted: Wed Aug 23, 2017 9:12 am
by scottwilkerson
Can you port the output of

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cat /etc/mrtg/mrtg.cfg

Re: Nagios XI Performance Graphs Not Processing in some serv

Posted: Wed Aug 23, 2017 10:37 am
by paltel
######################################################################
# Multi Router Traffic Grapher -- Example Configuration File
######################################################################
# This file is for use with mrtg-2.0
#
# Note:
#
# * Keywords must start at the begin of a line.
#
# * Lines which follow a keyword line which do start
# with a blank are appended to the keyword line
#
# * Empty Lines are ignored
#
# * Lines starting with a # sign are comments.

# Where should the logfiles, and webpages be created?

# Minimal mrtg.cfg
#--------------------

HtmlDir: /var/www/mrtg
ImageDir: /var/www/mrtg
LogFormat: rrdtool
LogDir: /var/lib/mrtg
ThreshDir: /var/lib/mrtg
WorkDir: /var/lib/mrtg
Forks: 4
EnableSnmpV3: yes

Include: conf.d/*.cfg

EnableSNMPv3: yes

Re: Nagios XI Performance Graphs Not Processing in some serv

Posted: Wed Aug 23, 2017 11:45 am
by scottwilkerson
Looks like we may also need the contents of the conf.d directory, can you zip them up and send/PM

Also, can you run the following and post the results

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LANG=C LC_ALL=C /usr/bin/mrtg|grep Router

Re: Nagios XI Performance Graphs Not Processing in some serv

Posted: Thu Aug 24, 2017 12:12 am
by paltel
[root@nagiosxi ~]# LANG=C LC_ALL=C /usr/bin/mrtg|grep Router
mrtg-2.17.4 - Multi Router Traffic Grapher

Re: Nagios XI Performance Graphs Not Processing in some serv

Posted: Thu Aug 24, 2017 11:21 am
by scottwilkerson
Ok, looking over the directory you have a file that looks like a nagios config file in there that is causing the issues...

Lets move the file to the tmp directory

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/mv /etc/mrtg/conf.d/3par.cfg /tmp/3par.cfg
Then you should be all set.

Feel free to inspect /tmp/3par.cfg to see if this is something you or your team misplaced..

Re: Nagios XI Performance Graphs Not Processing in some serv

Posted: Sun Aug 27, 2017 12:32 am
by paltel
I moved it,but nothing happened, is there any think to do after moving ??