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Alert/Recovery emails being sent multiple times
Posted: Tue Aug 29, 2017 10:52 am
by neworderfac33
Good afternoon,
I'm noticing that my Core 4.3.2 instance is sending most (but not all) of alert/recovery emails 12 times.
There are no other multiples - they either get sent once or 12 times!
Any offers, folks?
Thanks in advance
Pete
Re: Alert/Recovery emails being sent multiple times
Posted: Tue Aug 29, 2017 11:08 am
by scottwilkerson
In order for us to decipher this we would need to see all of the configuration files for the host/service and contacts and commands.
Can you share these?
Re: Alert/Recovery emails being sent multiple times
Posted: Wed Aug 30, 2017 3:25 am
by neworderfac33
Thanks for channeling my thoughts - I sorted this one out, so this thread can be closed.
The emails were configured to be set up to send to eleven users and the group mailbox. Someone had helpfully altered the 11 users' email addresses to be the same as the group mailbox's.
11+1 = 12 - easy after a good night's sleep!
Thanks
Pete
Re: Alert/Recovery emails being sent multiple times
Posted: Wed Aug 30, 2017 8:54 am
by scottwilkerson
peterooney wrote:Thanks for channeling my thoughts - I sorted this one out, so this thread can be closed.
The emails were configured to be set up to send to eleven users and the group mailbox. Someone had helpfully altered the 11 users' email addresses to be the same as the group mailbox's.
11+1 = 12 - easy after a good night's sleep!
Thanks
Pete
Great Pete! Glad you were able to sort this out.