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new contact not getting alerts

Posted: Tue Sep 05, 2017 2:23 pm
by benningtonr
added new contact, alerts are not being sent.
Contact only, not a user.

Ideas?

Re: new contact not getting alerts

Posted: Tue Sep 05, 2017 3:05 pm
by cdienger
Are other contacts getting the alerts? If so, it's likely configuration problem on the contact's Common Settings or Alert Settings tab. If nobody is getting alerts for the host/service then it's likely you'll need to take a look at the Check Settings or Alert Settings on the host/service check. https://assets.nagios.com/downloads/nag ... ios-XI.pdf may help you identify what is missing/misconfigured.