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Question about Alerting configuration on Service Checks
Posted: Fri Sep 22, 2017 11:30 am
by Sampath.Basireddy
Hello There,
I have a quick question about Alert configuration on service checks in Nagios XI.
I have a service check which does not have any alert configured, but when the service check fails, it will start notifying the "contact/contact group" configured at host level.
Is there a way to stop sending alerts to "contacts/contact groups" configured at host level when any service check fails?
Thank You,
Sampath
Re: Question about Alerting configuration on Service Checks
Posted: Fri Sep 22, 2017 11:45 am
by scottwilkerson
If you go to the service in the CCM, and select the Alert Setting Tab you can set "Notification enabled" to Off
This should disable notifications for the service
Re: Question about Alerting configuration on Service Checks
Posted: Fri Sep 22, 2017 1:56 pm
by Sampath.Basireddy
Thank You Scott, but I have many service checks which I am looking at to modify.
Is there any config which can be applied at global level, so I can just turn it on/off at any given point of time, so I don't have to go manually enable alerts on all service checks at a later time if I want them to alert.
Re: Question about Alerting configuration on Service Checks
Posted: Fri Sep 22, 2017 2:29 pm
by scottwilkerson
There is no way that I know of to turn off "Implied Inheritance" however I can give you a couple options.
One would be to use the bulk modification tool in the CCM to do them all at once.
A second option would be to schedule downtime for the services you do not want alerts for.
A third option would be to globally turn off notifications which will also affect hosts, and this can be done on the Admin -> Monitoring Engine Status page, click the X next to notifications.
Re: Question about Alerting configuration on Service Checks
Posted: Fri Sep 22, 2017 4:39 pm
by Sampath.Basireddy
Thank You Scott. I was weighing in on second option as I can remove downtime on just one or many service checks at any point. This should solve my problem.
Thank You.