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Change Admin password breaks XI
Posted: Fri Sep 29, 2017 6:33 am
by mkeey
Changed the default password for the Nagios IX Admin account. The following service had no errors before I changed the default password.
Followed the documentation for changing the password using this document:
https://assets.nagios.com/downloads/nag ... 1506350809
Still getting the same errors...
What are we doing wrong?
Re: Change Admin password breaks XI
Posted: Fri Sep 29, 2017 12:06 pm
by dwasswa
Hi
@mkeey,
Can you please post your
files so we can look at it?
Re: Change Admin password breaks XI
Posted: Fri Sep 29, 2017 12:56 pm
by tacolover101
did you change your password so it contained any special characters at all?
Re: Change Admin password breaks XI
Posted: Fri Sep 29, 2017 1:38 pm
by dwhitfield
In additional to the sudoers (and double-checking the escaping of passwords), can you also attach your /etc/my.cnf?
Re: Change Admin password breaks XI
Posted: Mon Oct 02, 2017 10:46 am
by mkeey
We ended up rebuilding the virtual server. Original was built with a Chef recipe. Rebuild was done manually and it seems to be working. We have more Nagios XI virtuals to build so we will try Chef again and readdress if needed. Thanks for the assistance!
Re: Change Admin password breaks XI
Posted: Mon Oct 02, 2017 10:47 am
by kyang
Great to hear! Did you have any more questions or are we okay to lock this up?
Re: Change Admin password breaks XI
Posted: Tue Mar 06, 2018 2:32 pm
by mkeey
This case can be closed. Thanks for the help.