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Acknowledgements and Comments Report

Posted: Mon Nov 06, 2017 12:39 pm
by SETR
Hello Support,

Is there a way to generate a Acknowledgements and Comments Report so that we can track the number of Nagios alerts each of our engineers handled?

Re: Acknowledgements and Comments Report

Posted: Mon Nov 06, 2017 12:40 pm
by SETR
Forgot to add the Nagios version. This is on NagiosXi 5.4.9.

Re: Acknowledgements and Comments Report

Posted: Mon Nov 06, 2017 2:31 pm
by kyang
There is no way exactly, except for going to XI Home --> under Incident Management --> Acknowledgements.

You could probably schedule that page on your "scheduled reports" in Reports --> under My scheduled reports.

Re: Acknowledgements and Comments Report

Posted: Tue Nov 07, 2017 2:30 pm
by SETR
Thanks, Kyan. We don't seem to have the option to schedule a report in NagiosXI. Is there a setting we need to enable to use this feature?

Re: Acknowledgements and Comments Report

Posted: Tue Nov 07, 2017 3:08 pm
by kyang
It is available in the Enterprise edition of Nagios XI. Any page within XI will work.

Ultimately, you can go to XI Home --> under Incident Management --> Acknowledgements

While you are on that page, go to the upper right-hand corner that has 3 bars and click schedule page. (shown below)
schedule.PNG

Re: Acknowledgements and Comments Report

Posted: Tue Nov 07, 2017 4:32 pm
by SETR
Got it, Thank you! This post can now be closed.

Re: Acknowledgements and Comments Report

Posted: Tue Nov 07, 2017 4:32 pm
by kyang
Sounds great! I'll be closing this topic.

If you have any more questions, feel free to create another thread!

Thank you for using the Nagios Support Forum!