It's unlikely to ever be exact, due to scheduling to reduce load. That said, you may have multiple nagios processes.
Regarding the instructions below, if you do not have killall, you can install it via the following command:
# yum install psmisc
If psmisc is not in your repos, then instead you can check to make sure nagios is not running with
# ps -aef | grep nagios
The following are not all required, but if you are going to bring nagios down, it seems like a good time to bring everything else down briefly. Also, you should not have to clear any of these lock files, but checking to see if there is a lock takes just as much time as clearing the lock, so I just have people go ahead and clear.
You ***must*** use mariadb instead of mysqld in the commands below, ***if*** you have mariadb.
# service nagios stop
# service ndo2db stop
# service mysqld stop
# service crond stop
# service httpd stop
# killall -9 nagios
# killall -9 ndo2db
# rm -f /usr/local/nagios/var/rw/nagios.cmd
# rm -f /usr/local/nagios/var/nagios.lock
# rm -f /usr/local/nagios/var/ndo.sock
# rm -f /usr/local/nagios/var/ndo2db.lock
# rm -f /usr/local/nagiosxi/var/reconfigure_nagios.lock
# for i in `ipcs -q | grep nagios |awk '{print $2}'`; do ipcrm -q $i; done
# service mysqld start
# service ndo2db start
# service nagios start
# service httpd start
# service crond start
If that does not resolve the issue, can you PM me your Profile? You can download it by going to Admin > System Config > System Profile and click the ***Download Profile*** button towards the top. If for whatever reason you *cannot* download the profile, please put the output of View System Info (5.3.4+, Show Profile if older) in the thread (that will at least get us some info). This will give us access to many of the logs we would otherwise ask for individually. If security is a concern, you can unzip the profile take out what you like, and then zip it up again. We may end up needing something you remove, but we can ask for that specifically.
You can also generate a profile manually using the script at /usr/local/nagiosxi/html/includes/components/profile/getprofile.sh
That should generate a profile in /usr/local/nagiosxi/var/components/ which you can get off the server with an application such as FileZilla.
After you PM the profile, please update this thread. Updating this thread is the only way for it to show back up on our dashboard.
If you get an error that PROFILE BUILD FAILED, please see
https://support.nagios.com/kb/article.p ... ategory=44