Nagios Support Forum

Hi,
I have Nagios XI 5.4.10 running on RHEL 7.
I'm trying to configure outgoing email via SMTP. I ahve checked connectivity and I can telnet from my XI server to my SMTP on port 25.
Our SMTP server is configured to check for "from" address and it is blocking [email protected] have set "from" email address on System Settings page to "[email protected]" which is allowed address. But when I try to send a test email I get this error message:
[11-20-2017 11:12:47] The following From address failed: root@localhost : Called MAIL FROM without being connected,,,SMTP server error: Called MAIL FROM without being connectedSMTP server error: Called MAIL FROM without being connected (method=smtp;host=10.132.204.112;port=25;security=none), Referer: admin/testemail.php

I have changes nagiosadmin account email address to the same; tried to bounce httpd service hoping it would clear the cache but nothing doing - XI still uses root@localhost.

Thanks
Genna

Hi
Please ignore - the answer was right in front of my eyes. I tried to configure "Manage email settings" before changing "Administrator Email:" address in "System Settings" so the "Send Mail From:" value was generated based on the old email address. I understand why you don't want to change that value automatically when changing System Settings, but at least a warning message would be nice.
Feel free to close this
Thanks
Genna

Sounds good! I'll be closing this thread!

If you have any more questions, feel free to create another thread.

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