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Re: Performance Graph added to dashboard

Posted: Tue Nov 28, 2017 2:53 pm
by kyang
Could you try removing the fused server, and then reconfigure it again to see if that works?

Along with the fusekey?

Let us know the outcome!

Re: Performance Graph added to dashboard

Posted: Tue Nov 28, 2017 4:20 pm
by djdowney
I got the same result after adding it back. It appears the authentication is broken when using XI. If I select core and use only the user creds. it seems to auth just fine.

Re: Performance Graph added to dashboard

Posted: Tue Nov 28, 2017 5:23 pm
by kyang
Could you show us the crons?

Code: Select all

cat /etc/cron.d/nagiosfusion
That's strange, this is a new fusion install?

What OS?

Re: Performance Graph added to dashboard

Posted: Tue Nov 28, 2017 7:17 pm
by djdowney
Yes, completly new install on centos 6.9

Code: Select all

cat /etc/cron.d/nagiosfusion
#
# /etc/cron.d/nagiosfusion: crontab fragment for nagiosfusion
#

*/5 * * * * nagios /usr/bin/php -q /usr/local/nagiosfusion/cron/dbmaint_subsys.php >>/usr/local/nagiosfusion/var/log/dbmaint_subsys.log 2>&1

* * * * * nagios /usr/bin/php -q /usr/local/nagiosfusion/cron/auth_subsys.php --max-time=60 >>/usr/local/nagiosfusion/var/log/auth_subsys.log 2>&1
* * * * * nagios /usr/bin/php -q /usr/local/nagiosfusion/cron/cmd_subsys.php --max-time=60 >>/usr/local/nagiosfusion/var/log/cmd_subsys.log 2>&1
* * * * * nagios /usr/bin/php -q /usr/local/nagiosfusion/cron/log_subsys.php --max-time=60 >>/usr/local/nagiosfusion/var/log/log_subsys.log 2>&1
* * * * * nagios /usr/bin/php -q /usr/local/nagiosfusion/cron/poll_subsys.php --max-time=60 --master-poll >>/usr/local/nagiosfusion/var/log/poll_subsys.log 2>&1
* * * * * nagios /usr/bin/php -q /usr/local/nagiosfusion/cron/sysstat_subsys.php --max-time=60 >>/usr/local/nagiosfusion/var/log/sysstat_subsys.log 2>&1

Re: Performance Graph added to dashboard

Posted: Wed Nov 29, 2017 2:49 pm
by kyang
Thanks,

Let's take a step back and verify some things. I noticed in your screenshots that you are using a hostname instead of an IP address. Can you actually access the XI server with that hostname?

In your hostname do you have /nagiosxi in it? Try using an IP address instead and see if that works?

Because your nagiosadmin credentials are not authenticating either. (Red exclamation mark)

Could you also take a screenshot of your XI Program URL and External URL? --> located in XI home --> Admin --> System Settings --> under General Program Settings

Is SSL configured in XI?

Re: Performance Graph added to dashboard

Posted: Wed Nov 29, 2017 6:22 pm
by djdowney
Hi there,


No we aren't using SSL for this and I have formatted the url to contain /nagiosxi/ because thats where the installation is. I have also tried http://192.168.214.172/nagiosxi/ and that is unsuccessful as well.

WE do not have a different external URL, I have included a screen shot of the settings.




Thanks for the help, I appreciate it.

Re: Performance Graph added to dashboard

Posted: Thu Nov 30, 2017 11:46 am
by kyang
Did the nagiosadmin user show a green check mark at any time?

Could you remove the XI server, and then restart the services.

Code: Select all

service mysqld restart
service httpd restart
service crond restart
Then try re-adding the XI server with the fusekey, and let us know the results. Thanks!

Re: Performance Graph added to dashboard

Posted: Thu Nov 30, 2017 2:11 pm
by djdowney
I can try that again, however we tried that before along with the ova version (Appliance version from the downloads) as well and we got the same experience.

the nagiosadmin account has never had a green check.

Re: Performance Graph added to dashboard

Posted: Thu Nov 30, 2017 5:27 pm
by kyang
I want to make sure, are you able to access your XI with that URL? http://nagios.da2.4over.com/nagiosxi

Could you try putting back the IP address in your Program URL and switch the other one for the external URL in your XI?

Then try authenticating again, while making sure it's the correct password when you test the fusion setting.
Capture.PNG

Re: Performance Graph added to dashboard

Posted: Mon Dec 04, 2017 6:39 pm
by djdowney
Looks like that didn't work as well. I even tried a couple of other admin accounts with the same result.