Nagios Support Forum

Hello:

I have disabled the notifications in as many spots as I can think of for a group of printers and yet I am still receiving notifications from the services. Here are the configurations:

Service

define service {
service_description Printer - Check Status
use Waypoint Printers Template
hostgroup_name Waypoint Printers
check_command check_snmp_printer!STATUS!!!!!!!
notifications_enabled 0
register 1
}

Host

define host {
host_name Administration - Clinical Information Services - A271 - Wristband
use Printer Host Template
alias Administration - Clinical Information Services - A271 - Wristband
address 10.10.5.3
hostgroups Waypoint Printers
check_command check-host-alive!!!!!!!!
notifications_enabled 0
register 1
}

Host Template

define host {
name Printer Host Template
hostgroups Waypoint Printers
initial_state u
max_check_attempts 10
check_interval 5
retry_interval 1
active_checks_enabled 1
check_period workhours
contact_groups Waypoint Technicians
notification_interval 30
first_notification_delay 5
notification_options d,u,r,f,s,
notifications_enabled 0
register 0

Service Template

define service {
name Waypoint Printers Template
service_description Waypoint Printers Template
initial_state o
max_check_attempts 10
check_interval 5
retry_interval 1
active_checks_enabled 1
passive_checks_enabled 0
check_period workhours
event_handler_enabled 0
notification_interval 30
first_notification_delay 5
notifications_enabled 0
contact_groups Waypoint Technicians
register 0

}

I am not sure where else to check at this point. Thanks!

Hello, @CameronWP . I noticed that both service and host templates are assigned to Waypoint Technicians contact group. Perhaps the contact group's alert settings override individual service/host alert settings.
So, you may need to create a new Printer Host Template and Waypoint Printers Template and don't add any contact groups to them. And then change the templates for Administration - Clinical Information Services - A271 - Wristband host and Printer - Check Status service.
If you go to core configuration manager, then templates, you should be able to just clone the existing templates, rename them and remove the contact group.