Unable to get LDAP integration to work. The page just hangs
Posted: Thu Nov 30, 2017 1:11 pm
Hello,
I'm trying to integrate corp LDAP with Nagios XI. I have configured my LDAP server as shown below.

The credentials that I am entering to my LDAP server work perfectly fine as shown below:
When I enter the exact same credentials when I want to import users from LDAP into XI, the page just hangs and never returns back.

Please give me some pointers on where to look for as to what is going wring. Logs for httpd, nagios core and XI are looking clean. Neither does the UI give any error which can be investigated.
I'm trying to integrate corp LDAP with Nagios XI. I have configured my LDAP server as shown below.
The credentials that I am entering to my LDAP server work perfectly fine as shown below:
Code: Select all
ldapsearch -x -v -h ds01.mon.eng.sjc01.qualys.com uid=hvaidya -W
ldap_initialize( ldap://ds01.mon.eng.sjc01.qualys.com )
Enter LDAP Password:
filter: uid=hvaidya
requesting: All userApplication attributes
# extended LDIF
#
# LDAPv3
# base <dc=corp,dc=qualys,dc=com> (default) with scope subtree
# filter: uid=hvaidya
# requesting: ALL
#
# hvaidya, DevOps, India, Asia, CorpUsers, corp.qualys.com
dn: uid=hvaidya,ou=DevOps,ou=India,ou=Asia,ou=CorpUsers,dc=corp,dc=qualys,dc=c
om
ntUserLastLogon: 131558001256626377
memberOf: cn=sec-build,ou=security,ou=corpgroups,dc=corp,dc=qualys,dc=com
memberOf: cn=sec-development,ou=opsgroups,dc=corp,dc=qualys,dc=com
memberOf: cn=vpn-devops,ou=vpn,ou=security,ou=corpgroups,dc=corp,dc=qualys,dc=
com
memberOf: cn=vpn-ops,ou=vpn,ou=security,ou=corpgroups,dc=corp,dc=qualys,dc=com
memberOf: cn=sec-concur,ou=security,ou=corpgroups,dc=corp,dc=qualys,dc=com
memberOf: cn=sec-development,ou=security,ou=corpgroups,dc=corp,dc=qualys,dc=co
m
memberOf: cn=sec-devops-mon,ou=security,ou=corpgroups,dc=corp,dc=qualys,dc=com
memberOf: cn=sec-devops,ou=security,ou=corpgroups,dc=corp,dc=qualys,dc=com
objectClass: top
objectClass: person
objectClass: organizationalPerson
objectClass: inetOrgPerson
objectClass: ntUser
objectClass: posixAccount
objectClass: inetUser
loginShell: /bin/bash
homeDirectory: /home/hvaidya
gidNumber: 3571
uidNumber: 3571
l: Pune
ntUserDeleteAccount: true
uid: hvaidya
sn: Vaidya
title: Senior Manager, DevOps
description: Senior Manager, DevOps
physicalDeliveryOfficeName: Pune
givenName: Harshal
cn: Harshal Vaidya
ntUserCodePage: 0
ntUserAcctExpires: 9223372036854775807
ntUserDomainId: hvaidya
mail: [email protected]
manager: uid=psingh,ou=Dev,ou=HQ,ou=US,ou=NorthAmerica,ou=CorpUsers,dc=corp,dc
=qualys,dc=com
ntUniqueId: 8d9a3050270b7542bf0b0e39b283247a
# search result
search: 2
result: 0 Success
# numResponses: 2
# numEntries: 1
Please give me some pointers on where to look for as to what is going wring. Logs for httpd, nagios core and XI are looking clean. Neither does the UI give any error which can be investigated.