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Service not monitored whereas Notification period = 24X7
Posted: Fri Dec 01, 2017 10:36 am
by Frédéric GRANAT
Hi,
Given :
One host inheriting template having notification period = 24X7
One service on that host inheriting template having notification period = 24X7
27X7 time definition is (no exclusion periods) :
Time Definition Time Range
sunday 00:00-24:00
monday 00:00-24:00
tuesday 00:00-24:00
wednesday 00:00-24:00
thursday 00:00-24:00
friday 00:00-24:00
saturday 00:00-24:00
I noticed that both host and services are not monitored from 8PM to 7PM.
How can I do to monitored on 24X7 ?
Re: Service not monitored whereas Notification period = 24X
Posted: Fri Dec 01, 2017 10:53 am
by lmiltchev
Can you PM me the name of the "problem" host/service, and your profile (profile.zip)?
Re: Service not monitored whereas Notification period = 24X
Posted: Fri Dec 08, 2017 6:08 am
by Frédéric GRANAT
Hi,
Can you PM me the name of the "problem" host/service?
=>Host = "ws-jiop22.cg.Ahp", service = "Services"
I uploaded the profile.
Rgds,
Frederic
Re: Service not monitored whereas Notification period = 24X
Posted: Fri Dec 08, 2017 11:25 am
by lmiltchev
I noticed that both host and services are not monitored from 8PM to 7PM.
Did you mean "8PM to 7AM"?
The reason I am asking you is because I see the following in your profile:
The "Services" service definition:
Code: Select all
define service {
host_name WS-JIOP22.cg.ahp
service_description Services
use windows-service
register 1
}
It uses the "windows-service" template:
Code: Select all
define service {
name windows-service
use windows
...
register 0
}
which uses "windows" template:
Code: Select all
define service {
name windows
use generic
...
check_period sans_nuits
register 0
}
which as the "sans_nuits" check period applied to it.
Code: Select all
define timeperiod {
timeperiod_name sans_nuits
alias Sans les nuits
saturday 07:00-20:00
friday 07:00-20:00
monday 07:00-20:00
tuesday 07:00-20:00
wednesday 07:00-20:00
thursday 07:00-20:00
sunday 07:00-20:00
}
As you don't have a check_period defined on the service level for the "Services" service, the "sans_nuits" period will be used, which is 7:00am to 8:00pm every day. The time after 8:00pm ("8PM to 7AM") is not included.
Re: Service not monitored whereas Notification period = 24X
Posted: Mon Dec 11, 2017 9:32 am
by Frédéric GRANAT
Hi,
You're right, that was coming from the "windows" template (I didn't notice that when I look at that template).
You can close the post.
Thanks,
Frederic
Re: Service not monitored whereas Notification period = 24X
Posted: Mon Dec 11, 2017 10:24 am
by kyang
Sounds good! I'll be closing this thread!
If you have any more questions, feel free to create another thread.
Thanks for using the Nagios Support Forum!