Nagios Support Forum

Posted: **Mon Dec 04, 2017 2:44 pm**

We are using a url in the host/service extended notes, to get easier to the specific doumentation page for the alert/notifiaction.
How would I separate more information in this notes section, lets say after the url I wanted to also enter a phone number to call etc.

would that be:

url; other content?

Thanks a lot

Posted: **Mon Dec 04, 2017 5:43 pm**

Take a look at the Service Notifications and Host Notifications columns in https://assets.nagios.com/downloads/nag ... olist.html

$CONTACTPAGER$ would seem the obvious fit for a phone #, if you aren't already using a page #: https://assets.nagios.com/downloads/nag ... ntactpager

Posted: **Mon Dec 04, 2017 7:02 pm**

thanks a lot, but is there no easier way to just use the notes section I already use in centreon and add some more information after the url

right now I have a url to our online documentation, but when oncall we would like the tech to be able to also see the isp and support number to safe time and dial directly from the notification email

thanks

Posted: **Tue Dec 05, 2017 3:17 pm**

You cannot use "url; other content" in the "notes_url" directive, as this is going to break the URL. However, you could place your other info, e.g. a phone number in the "notes" directive.

Example:

Code: Select all

define host {
	host_name			localhost
	...
	notes				651-204-9102
	notes_url			https://support.nagios.com/forum/
	...
	}

In the GUI:

Posted: **Wed Dec 06, 2017 7:13 pm**

I would like to have this in the email notification showing up behind or below the link to the monitoring section in the documentation.
So the oncall tech can see right away the host/modem/gateway etc., isp and contact number/support and hits call even in the car/train etc.

See attached screenshot

Thanks

Posted: **Wed Dec 06, 2017 7:16 pm**

I might be able to use url for the documentation link and the notes section for ips, name, number etc?

Thanks

Posted: **Thu Dec 07, 2017 3:06 pm**

I would like to have this in the email notification showing up behind or below the link to the monitoring section in the documentation.

You are using a URL in the "Notes" field ("notes" directive). I would recommend adding the URL to the "URL" field ("notes_url" directive). This way, you could add a string to "notes", e.g. a phone number without breaking the URL (as it is defined in a different field).

You will have to find a way to split the data into different fields:

Code: Select all

notes	note_string
notes_url	url
action_url	url

https://assets.nagios.com/downloads/nag ... .html#host

This way, I believe you will be able to see all of the data under the "Host Extended Infos" tab in Centreon.

P.S.
I say "I believe" as I am pretty confident that you will see the info on this page, but I haven't actually tested it. Centreon is NOT supported here as this is a Nagios Support forum. We will do our best to help you out, however if the solution above doesn't work for you, you will have to contact the Centreon support.

Posted: **Thu Dec 07, 2017 10:56 pm**

lmiltchev wrote:
I would like to have this in the email notification showing up behind or below the link to the monitoring section in the documentation.
You are using a URL in the "Notes" field ("notes" directive). I would recommend adding the URL to the "URL" field ("notes_url" directive). This way, you could add a string to "notes", e.g. a phone number without breaking the URL (as it is defined in a different field).

You will have to find a way to split the data into different fields:
Code: Select all
notes	note_string
notes_url	url
action_url	url
https://assets.nagios.com/downloads/nag ... .html#host

This way, I believe you will be able to see all of the data under the "Host Extended Infos" tab in Centreon.

P.S.
I say "I believe" as I am pretty confident that you will see the info on this page, but I haven't actually tested it. Centreon is NOT supported here as this is a Nagios Support forum. We will do our best to help you out, however if the solution above doesn't work for you, you will have to contact the Centreon support.

wow you guys are awesome!

martin@boxit.net wrote:I might be able to use url for the documentation link and the notes section for ips, name, number etc?

Thanks

use nagios custom variables, and then append to your email notifications. as @lmiltchev mentioned, i don't know how this functions for Centreon. your best bet is over there for support.

Posted: **Fri Dec 08, 2017 11:08 am**

@martin@boxit.net I will be closing this topic now. If you have any more questions/issues, please start a new thread. Thank you!

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