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ERROR: General time-out (Alarm signal)
Posted: Tue Dec 05, 2017 7:39 am
by paltel
Hi
I have aproblem when upgrade to Nagios xi 5.4.11 many services is unknown status and the status information is ERROR: General time-out (Alarm signal) or ERROR: Description/Type table : No response from remote host '10.64.2.187'. this services before upgrade its working fine I need the root case for this issue.
BR
Re: ERROR: General time-out (Alarm signal)
Posted: Tue Dec 05, 2017 1:31 pm
by bolson
Please send us your profile Admin >> System Settings >> System Profile >> Download Profile
So that we may look at your service definitions.
Also which version on Nagios XI did you upgrade FROM?
Re: ERROR: General time-out (Alarm signal)
Posted: Sun Dec 10, 2017 1:34 am
by paltel
I'm upgrade from 5.4.9
my profile attached
BR
Re: ERROR: General time-out (Alarm signal)
Posted: Mon Dec 11, 2017 10:55 am
by kyang
Is your disk full? I am seeing a lot of these logs?
Code: Select all
170929 0:40:21 [Warning] Disk is full writing '/tmp/STNoez6I' (Errcode: 28). Waiting for someone to free space... (Expect up to 60 secs delay for server to continue after freeing disk space)
170929 0:40:21 [Warning] Retry in 60 secs. Message reprinted in 600 secs
170929 0:50:21 [Warning] Disk is full writing '/tmp/STNoez6I' (Errcode: 28). Waiting for someone to free space... (Expect up to 60 secs delay for server to continue after freeing disk space)
170929 0:50:21 [Warning] Retry in 60 secs. Message reprinted in 600 secs
Could you run this command and show us the output? Let's check memory as well.
Here is another related forum post that also had an alarm signal error.
https://support.nagios.com/forum/viewto ... 16&t=42570
Profile received!
Added to teamshare.
Re: ERROR: General time-out (Alarm signal)
Posted: Sun Dec 17, 2017 1:14 am
by paltel
its not full
Code: Select all
[root@nagiosxi ~]# df -h
Filesystem Size Used Avail Use% Mounted on
/dev/mapper/vg_nagiosxi-lv_root
169G 85G 76G 53% /
tmpfs 7.8G 12K 7.8G 1% /dev/shm
/dev/sda1 477M 94M 359M 21% /boot
/dev/mapper/vg_nagiosxi-lv_home
20G 8.0G 11G 44% /home
[root@nagiosxi ~]# free -m
total used free shared buffers cached
Mem: 15943 9368 6575 32 67 7742
-/+ buffers/cache: 1557 14385
Swap: 7999 91 7908
[root@nagiosxi ~]#
I need help ASAP
Re: ERROR: General time-out (Alarm signal)
Posted: Sun Dec 17, 2017 10:51 pm
by tacolover101
is this a VM? how's the datastore looking on the host side? can't think of a reason for those errors to exist. you are correct though - at a linux level, looks clean.
Re: ERROR: General time-out (Alarm signal)
Posted: Mon Dec 18, 2017 1:20 am
by paltel
yes its VM
this problem appear when I upgrade to the last version I need to solve this problem ASAP
Re: ERROR: General time-out (Alarm signal)
Posted: Mon Dec 18, 2017 11:49 am
by kyang
For you
general time-out error.
Are you able to do SNMP to the windows machine/server?
I tried that command on my windows 7 workstation and it didn't work if I didn't allow my XI IP address.
Could you try running these commands and show us the output of the results?
Code: Select all
/usr/local/nagios/libexec/check_snmp_storage.pl -H <WindowsIP> -C <community> --v2c -m 'Physical Memory' -w 90 -c 99 -f
Code: Select all
/usr/local/nagios/libexec/check_snmp_storage.pl -H <WindowsIP> -C <community> --v2c -m 'Virtual Memory' -w 90 -c 99 -f
Code: Select all
/usr/local/nagios/libexec/check_snmp_storage.pl -H <WindowsIP> -C <community> --v2c -m C: -w 90 -c 99 -f
Thanks!