Nagios Support Forum

Hi all,

I am working on an existing Nagios XI. I noticed the metric is not displaying any data . My question is, what plugin or what setting do I need that will make those data display. I appreciate your recommendation .

Generally speaking, without knowing more about your specific configuration, you should be using the check_cpu_stats.sh plugin, which captures performance data that can then be used for metrics.

I used the plugin. its not working

Can you PM me your Profile? You can download it by going to Admin > System Config > System Profile and click the ***Download Profile*** button towards the top. If for whatever reason you *cannot* download the profile, please put the output of View System Info (5.3.4+, Show Profile if older) in the thread (that will at least get us some info). This will give us access to many of the logs we would otherwise ask for individually. If security is a concern, you can unzip the profile take out what you like, and then zip it up again. We may end up needing something you remove, but we can ask for that specifically.

You can also generate a profile manually using the script at /usr/local/nagiosxi/html/includes/components/profile/getprofile.sh

That should generate a profile in /usr/local/nagiosxi/var/components/ which you can get off the server with an application such as FileZilla.

After you PM the profile, please update this thread. Updating this thread is the only way for it to show back up on our dashboard.

If you get an error that PROFILE BUILD FAILED, please see https://support.nagios.com/kb/article.p ... ategory=44

UPDATE: Profile received and shared with techs

I have sent you the system profile of all the Nagios server via PM

You seem to have sent us 3 different profiles for 3 different servers?

Are all of these XI servers experiencing this issue with metrics? Or is it just one?

We aren't sure which one to look at.

All of the Nagios servers are having the same issue

In all of your profiles, you are using check_nt for a CPU Usage service.

Did you add these by hand or through the wizard?

Here are my examples,
The check_command is entirely different between the two.

My services are using the check_xi_nsclient_service command instead of check_nt
I see both of my CPU Usage metrics.
But when I change the command to use check_nt, I get this...
Are you able to change one of your CPU service checks to use check_xi_nsclient_service command instead of check_nt?
Let us know if that works or not.