Nagios Support Forum

I just upgraded our 2-node Log Server cluster to 2.0. There is a red status icon claims that the log collection backend and database backend are down, and the Admin -> System Status page just shows a spinning icon next to Elasticsearch Database and Logstash Collector, been spinning for 20 minutes now.

However, the Cluster Status page shows Green, and the logstash and elasticsearch processes are running on both nodes, and are collecting new data, which shows up on our dashboards. So it seems to be working fine, and the problem is just with the System Status page. How can I troubleshoot this?

Could you send us your system profile?
Nagios Log Server --> Admin --> System Status --> Download Profile

You can post it here or PM it to me if you would like. After that, please update this thread again.



Edit: Profile received!

this is generally related to the sudoers file not having the right entries.

the nagios log server user, will attempt to run service elasticsearch status when the JSON calls happen to the internal API,.

Thanks @tacolover101!

jvestrum, could you send us your sudoers file to take a look?
Along with any elasticsearch and logstash logs.