Nagios Support Forum

Hi Team,
I am trying to setup an end to end service dashboard for my service.
I tried to configure the Nagvis, but i am unable to get the status of any service and confused of ndomy_1
I am pretty new to Nagvis and tried troubleshoot the issue with few of the post in this forum
- I have not done any changes in the nagvis.ini.php
- Am attaching the details of service --status-all commands as well.
- Please find the details /config of my 'DeVOPS2' dashboard ( image attached)
---------------------------------------------------------
vi /usr/local/nagvis/etc/maps/DEVOPS2.cfg

define global {
iconset=std_medium
}

define service {
label_show=1
label_text=Eureka 351
host_name=va10tlvpos351.wellpoint.com
service_description=BP-QA-MADE:9010-EurekaService351:Port
x=350
y=140
}

define service {
host_name=va10tlvpos349.wellpoint.com
service_description=BP-QA-Re-imagine:8063:Commision-document-service:Port.
x=241
y=283
label_show=1
label_text=Commision Service 8063
}

define service {
host_name=mom9n90037.wellpoint.com
service_description=BP-QA-SGFO:8072_Scheduler:port
x=429
y=282
label_show=1
label_text=Scheduler Service
}
----------------------------------------------------------------------

@nagios_ant, I've seen a lot of the times changing Backend="ndomy_1" to Backend="live_1" in nagvis.ini.php helped users with similar problem. Please try that. And restart nagios with service nagios restart, and service ndo2db restart.

Can you also upload nagvis.ini.php config file here:

Thank you for the reply
I changed the settings as you specified but i am getting the similar error
Please find the screen shot and nagvis.ini.php file as well.

Hello, @nagios_ant.

Please change the Backend back to Backend="ndomy_1".
Can you upload /usr/local/nagios/etc/ndo2db.cfg file here as well?
Also, please navigate to Nagvis, and click on the "Need help" drop-down menu at the top, then "Nagvis support information". Would you be able to take a screenshot of that whole page and include it with your next post?

A few side questions: did you upgrade XI recently? What version of XI are you running right now? Have you done any changes to the database at all?

Hi Team,

Please find the xi version information
No update has been done recently.
As per my knowledge we have not done any db changes.

# Nagios XI version information
###################################
full=5.4.4
major=5
minor=4.4
releasedate=2017-04-25
release=5404

=====================================================================

Please find the attached ndo2db.cfg
Also find the attached nagvi-support-info screenshot requested

@nagios_ant, Did you offload MySQL by chance? Let's try to repair the database: (this script might take a while to run).

Thank you.
I have run the repair database option. Please find the below details

===============
REPAIR COMPLETE
===============
Stopping ndo2db: done.
Starting ndo2db: done.
Running configuration check...
Stopping nagios:. done.
Starting nagios: done.

=======================
nagios database repair succeeded
nagiosql database repair succeeded
nagiosxi database repair succeeded

@nagios_ant , Looks good, did it solve the problem?